Question about Tomtom GO 520 GPS Receiver

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My tom tom one keeps reseting itself

Every 5 mins or so it will switch itself off and back on again. when it comes back on the tom tom symbol comes up and a loading bar as if the memory card has been taken out or it has been reset. when it comes back on it doesnt remember the route. i used to use it up to 10 times a day, every day but i havent used it for a few months until today when ive had these problems. a friend of mine said it could be the backup battery if it has one. could he be right? and how do i go about getting it repaired?

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Its probably defective and will need to go in for service. I had the battery go bad on mine and just had to use it with the external power cord and worked fine. But your battery could be shorting it out somehow. You can get the battery on e-bay but it is very difficult to change. But that is what I would do first.

Posted on Jun 26, 2009

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http://www.tomtom.com/support/support.php?ID=2

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