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Comm Error 400 and Comm Error 356

Our Fax Activity Log shows numerous Comm Error 400 and Comm Error 356 codes after sending failures. A few faxes go through after multiple attempts.

There is tone on the line when we hook a phone to the "phone" jack on the printer. There does not appear to be a static on the line.

When we checked with some of the recipients that we are repeatedlysending to, they report no other known problems.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

keshy
  • 77 Answers

SOURCE: ERROR MESSAGES

nthemba- all the error codes you see indicates phone line condition or error at reciving fax's end. For more details you can refer to

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&lc=en&dlc=en&cc=us&product=79477&rule=17804&lang=en

Posted on Oct 10, 2008

  • 163 Answers

SOURCE: Fax shows an 'off-hook' status

pleaz check the hook sensor

Posted on Sep 16, 2007

ctf1800
  • 4402 Answers

SOURCE: Fax not answering or receiving

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&lc=en&cc=us&dlc=en&product=391194&rule=44610&lang=en
Visit the HP Support and Drivers Home page .

Posted on Jan 24, 2008

  • 81 Answers

SOURCE: No dial tone detected

It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Posted on Jul 24, 2008

  • 1 Answer

SOURCE: comm error 232 & no fax detected when receiving

Sam here. Anyone have a solution?? We use a voip setup for phones. Wondering if its related. We have signal converter boxes installed.

Posted on Nov 18, 2008

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Everytime I am sending a fax i get the common error 20 02


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