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I have a WorkCentre M15i printer that says it is out of paper when it is not.

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There is a black actuator in the paper tray area. It may be knocked off, or the sensor in the paper feeder has gone bad.

Posted on Jun 27, 2009

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My M15i Xerox Workcentre is printing with a vertical line down the page


Solutions for : Vertical Black Lines on Copies When the Automatic Document Feeder and Document Glass are Used Solution : Clean the Drum
  1. Make sure there is paper loaded in the paper tray.
  2. Press the [Menu / Exit] button on the Control Panel.
  3. Press the [Up] or [Down] arrow button until 'Maintenance' is displayed on the Display Screen.
  4. Press the [Enter] button. 'Clean Drum' will be displayed.
  5. Press the [Enter] button. 'Cleaning Drum Please Wait' will be displayed and a sheet of paper will be printed. Toner (Dry Ink) particles on the Drum will be affixed to the paper.
  6. Repeat steps 1 - 5 until the page prints without any Toner particles.

Aug 13, 2011 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox M15i has a paper jam 2 error, how to fix


Hi, open the right side as if you were removing a jam. You will see 4 silver phillips screws. Remove them, unplug the fuser and slide it out. I think you will find either a paper folded up in the fuser or in the paper path just past the fuser.
The fuser itself probably needs rebuilt or replaced.

Take care

Jul 19, 2010 | Xerox WorkCentre M15i Laser Printer

2 Answers

How can i use my xerox m15i to scan documents/


install software on the pc
place paper on the glass of the printer
on the software click scan
or on the printer scan
check in the pc

Oct 29, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

We have a workcentre M15i connected to a vista computer. We want to print from a xp computer to the workcentre. The xp only sees the workcentre if the vista computer is turned on. How do we get the xp...


We put a usb cable from the xp computer to the workcentre. We left the Vista computer connected to the workcentre via parallel cable. Not the solution we were hoping for but it does enable us to print from both computers

Apr 14, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Workcentre M15i won't turn on after poss outlet short


turn it off
unplug it
wait a few minutes
plug back in
turn on

Feb 17, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox WorkCentre M15i squeals when printing and copying.


Do not only lubricate metal shafts, but promptly lubricate the "pulleys" on the right and left side.  the will look very similar to a wheek and pulley mechanism.  The squeal happens when one "bar" connects two "wheels" and one side moves faster than the other.

Jan 23, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Can't receive faxes


Do you use DSL for you internet? You may need a phone line filter

Jun 18, 2008 | Xerox WorkCentre M15i Laser Printer

1 Answer

Ink toner problem?


No, that is not the ink, That is a fuser problem.
The fuser needs to be replaced.
It is a very easy repacement. Cost is between 170-200 dollars if you don't have a service agreement.
One of the two rollers in the fuser has a problem and is not making good enough contact to fuse the image.

Jan 10, 2008 | Xerox WorkCentre M15i Laser Printer

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