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OvenTemperature Problem - KitchenAid KEMS378SSS Micro/Oven Combo

Our top of the line expensive microwave/oven combination oven never baked properly from day one we purchsed 16 months ago. We tried baking cake or pizza... the top of pizza bakes fine but the bottom stays uncooked and so is the cake i.e., the bottom side remains soggy & wet and the sides do not turn brown. Tried adjusting temp but it burns the top.. still no luck. The kitchenAid sent their service twice but the tech. didn't know a didly and couldn't fix the problem. We replaced the bottom heating element still no luck. It appears that the bottom element is not even turning on as we could almost touch the bottom surface... Can anyone help as we have given up on KitchenAid Customer Service which to be very frank is not worth a dime and they don't care although they advertize big......SKG4Y

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave bulb replacement

The oven will need to come down from the wall so the outer cover can be taken off. Then you'll see the light socket(s).

It's recommend due to the weight and awkwardness of the oven that two people do this job.

If you don't still have your installation instructions, you can download them here, but you should use you full model number, as opposed to the base KEM378.

This uses a fairly common halogen bulb, but I'm not sure of the wattage. It should be marked on the bulb or on a tag near the reflector.

You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 01, 2008

  • 1 Answer

SOURCE: NEFF MICROWAVE OVEN BLOWS 10A INTERNAL FUSE

We had the same problem, got Neff service engineer to come out after taking out insurance. He said the megatron cracks which is a large magnet and causes the fuse board to blow and needs to be replaced. This occurs through lack of ventilation on instalation. Total cost £370 may as well get a new one. Plus our insurance wouldn't pay the cost and cancelled the insurance policy.

Posted on Jun 08, 2009

  • 1 Answer

SOURCE: method of baking a cake in Microwave

I hv got a ifb microwave oven 23sci with powergrill and i have tried baking cakes half a dozen time and every time it gets burnt. The sides get baked and the central zone is unbaked. MY method is , I take a glass utensil and put the cake mixture into it and put the same into the ifb oven, then i select the microve+conventional mode (200*) and bake it for 12 minutes. Can u guide me so that my cakes have a better future hence forth.

Posted on Oct 27, 2009

tbirdfan1
  • 3051 Answers

SOURCE: I forgot to turn off

Hey this is tbirdfan1 AGAIN I GOT DISCONNECTED I HAVE THE PICTS
I THINK THAT THE PARTTHAT BLEW IS PART OF THE WHITE BOX THAT I SEEN IN THE PICT BUT CAN YOU REENTER THE CHAT

Posted on Nov 30, 2009

Testimonial: "Good stuff"

  • 36 Answers

SOURCE: cooking temp to bake cake inn convection mode samsung model

Hi I guess you are cooking usng the combination setting? if so The cake will be hard due to increased microwave energy, I would suggest reducing the microwave energy on the Samsung unit when using the combination setting.

Hope this helps

Posted on Jan 07, 2010

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1 Answer

Can you remove the microwave separately without removing the complete oven/microwave unit? KEMS307DWH4 KitchenAid Wall Oven/Microwave combo unit


Hello Richard;

My name is Peter. I am a retired field service technician.

Your microwave is in a separate housing than your oven. You need to remove the border stripping holding the micro wave in the wall, then lift up in the front and pull out.

Go into the following website, put in your model number which is on a label after you open the microwave door.

You did not tell me what the problem is. Please advise so I can help you further.

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1 Answer

AEG micro-combi oven has big condensation problems. The glass on the oven door clouds over and drips of water can be seen on the glass. Water also drips out on both sides of the oven at times formin


Condensation inside the oven comes mainly when the temperature is below 100 Celsius, and this phenomenon is evident in almost all manufacturers. That means, the condensation starts at the beginning and at end of baking. My advice is the same as many manufacturers recommend: Before baking, preheat the oven to min. 100 Celsius and after that place the food in the oven. Reverse the procedure in the "cool down" phase before the temperature drops below 100 ° C and remove the food from the oven.
After that condensation should be drastically reduced.
Condensation could be technically solved but it would be too expensive for manufacturers (more parts inside oven) as well as for customers also (too expensive appliance and lost energy).

Dado

PS. This applies to the traditional way of baking

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1 Answer

Door spring on build in microwave oven


Is this a combination built-in oven with microwave on top? And is this microwave one in which the door opens downward like a regular oven? If so, then this is a common problem for this oven/microwave combo, but replacing the spring is not a job for amatures. It takes a professional 45 minutes typically to do this job. It involves removing trim pieces, removing screws that hold the microwave oven in place, pulling the microwave out a couple of inches, and taking the door apart to get to the 2 torsion-bar springs. Replacing them is quite tricky, as is re-assembling the door. I recommend calling Sears Service (1-800-469-4663) to get a seasoned repairman to come out and fix your oven/microwave. Cost will probably be between $180 to $200.

Jan 25, 2015 | KitchenAid Microwave Ovens

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After I replaced the lower coil in my Frigidaire oven, the self cleaning part does not work.


Hi Carol Eggers, thank you for your inquiry!

I understand that your wall oven is not allowing you to perform self-clean after you replaced your bake element. It sounds like it could be an issue within the control panel or sensor inside of your oven. I would recommend having a professional come out to properly diagnose your appliance. -Matt

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There is a superba 27 Microwave/Convectionand U Oven Combo in my house. The Micro Convection part is Part 3179901 and the Model in the oven portion is listed a s KEMS376TWH1. I only have a cheat sheet ...


Mommakat45
You can find the manual at
http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=KEMS376TWH1&siteCd=KAD&userType=Consumer
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Dec 12, 2010 | KitchenAid Microwave Ovens

1 Answer

KitchenAid kemc308kss0 Micro/Oven Combo Microwave: At the end of any cycle there is a four-tone beep that will continue to beep until KINGDOM COME until you either a. open the door b. press cancel. That is...


From page 7 of your owner's manual:

All Tones (combination oven models only)

All of the above tones are preset on, but can be turned off.
To Turn Off/On: Touch and hold STOP TIME for 5 seconds. A
tone will sound and “Snd oFF” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd on.”

Tone Volume

The volume is preset at high, but can be changed to low.

To Change: Touch and hold the number pad “7” for 5 seconds. A
tone will sound and “Snd Lo” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd HI.”

REMINDER TONES

The Timer and Timed Cooking reminder tones are preset on, but
can be turned off. Reminder tones do not include end-of-cycle
tones. On combination oven models, if “All Tones” have been
turned off, the reminder tones cannot be independently turned
on.

Timer

To Turn Tones Off/On: Touch and hold TIMER SET • START until
a tone sounds. Repeat to turn back on.

Timed Cooking (combination oven models only)

To Turn Tones Off/On: Touch and hold COOK TIME until a tone
sounds and the lower oven display returns to inactive mode
(blank). Repeat to turn back on.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Apr 26, 2010 | KitchenAid Microwave Ovens

1 Answer

Cooking temp to bake cake inn convection mode samsung model


Hi I guess you are cooking usng the combination setting? if so The cake will be hard due to increased microwave energy, I would suggest reducing the microwave energy on the Samsung unit when using the combination setting.

Hope this helps

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Too HOT to touch


how old is this, check the intake and extract vents for obstructions

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