Question about Avanquest MyDeluxeInvoices & Estimates for PC
Program crashes when I try to open my *.inv or *.bak file
I have had similar problems with an older version of MyInvoices, yet I first get a message saying, "Customer file is corrupted." I actually was surfing to see if anyone has had similar problems with the customer file. I have had to go to the extent of restoring things on another computer and then putting it back on my original computer. I have even, at times over the years, had to delete all of the files from the one computer in order to restore it from the other.
However, there is sometimes an easy fix to your problem: the program intermittently creates "Safe" versions of your file. These versions can be found in the "Safe" folder (which is located in the MyInvoices folder of the MySoftware folder under Program files). There are numerous "Safe" folder which are likely numbered. You can check the date and time that they were automatically created and select the most recent one. However, restoring it this way will cause you to lose any information that you inputted after this date/time. Hopefully you will have a very recent one and will be able to access your data. Hope this helps!
Posted on Jun 27, 2009
I lost two large files that somehow got corrupted, I had to get the Supervisor over our IT department to try and solve....after 2 hours we were out of ideas, he googled and we found the very problem we had encountered and thanks to RookieJ My IT guy went step by step and got the two files back!! Hats off to you RookieJ I was facing two days of re-inputting the invoices in these two files!!! You are my hero!
Posted on Oct 28, 2009
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Posted on Jan 02, 2017
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