Question about Kenmore Elite 45986 Front Load Washer

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Kenmore Elite HE3T washing machine code F11

The machine works fine until it reaches the spin cycle where it starts beeping and will not run for multiple times during the last 4 minutes. The display shows an F11 code. The solution is to press pause then start, typically though it requires this to be done a few times before it restarts, Does anyone know the cause of this problem and what needs to be repaired to get it fixed? Thanks.

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The F11 code is caused by either a CCU failure or an MCU failure...here's how to tell:


If your machine starts a cycle and the water fills but the drum NEVER turns, your MCU is bad...it's most cost effective to buy a refurbished one and you can get them on eBay for $99 all day long.


If your machine makes it most of the way through a cycle but throws an F11 code during the rinse or spin, your CCU has the relay solder / vibration problem...and I can fix that for $65.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=181300988546

Posted on May 26, 2014

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This is caused by a communication error between the boards. Most often times the trouble lies in the connections at the motor control board, but any poor connection may result in this area. Remove all connectors, one at a time, and replace.

Posted on Sep 28, 2009

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Kenmore Elite HE3T washing machine error code F28, what does this mean?

Posted on Jun 26, 2009

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Posted on Jan 02, 2017

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The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

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Hi, The F11 fault is actually described in the tech sheet as a "Serial Communication Fault" involving the MCU (the washers computer) and the DC Drive assembly that runs the motor. If you are not familiar with a DC drive, it is simply a controller for the motor that varies the voltage to the motor to change speeds. This is so the washer can crawl slowly to tumble your clothes as well as spin at the ridiculously high speeds using the same motor. I would argue that "Jay's" is wrong about the door latch - there is a different specific code for that malfunction (I think it flashes F and DL). I wish it was the door lock - that's cheap, unfortunately, I think you are in for a MCU @ ~$200.

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