VIRTUOSO HAD A SMALL ROCK WITH THE COFFEE BEANS, I REMOVED A PIECE AT THE GRINDER AREA, BUT NOT SOMETIMES TURNS AND NOT WHEN IT TURNS IT MAKES A CLUNKING SOUND, what's the diagnosis? How do you completely dissassemble and check deep into the unit?
We have a virtuoso Burr Coffee grinder, just bought. We set the grind to about 10, and hit the...
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We have a virtuoso Burr Coffee grinder, just bought. We set the grind to about 10, and hit the button. After a few seconds it stalls. We have to stir the beans, then it goes again, then stalls. We have tried various settings, from 5 to 15 but same thing happens. Are our beans too oily. What do you recommend we do? Thanks