Question about JVC GR-DVL300 Mini DV Digital Camcorder

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E04 When I turn on my unit it toggles between two screen messages:1) Unit in sageguard mode2) Remove and reattach batteryI can't get the unit to do anything with this E04 error message

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  • aquajung Dec 05, 2007

    i have the same problem with my DVL300. Have you found a solution?

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The only way i have been able to get around this was to clean the insides with denatured alchohol the ethyl and methyl only,or the plastics may melt so check the ingredients it in the paint section.Then turn it off and on and off and on until it works, for me on average 6 or 7 times. I can only pull off the still pics though it isn't reliable enough for me to record. also mine has a thing for eating my tapes. But if you have old tapes you can atleast save pics or movie to your computer.

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

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Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. Good Luck, i'm off to buy a tape head cleaning cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

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