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Printer Dell 3100cn

Not print at all keep asking Load letter PP tray 1 024-695.

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Loose the static ,disconnect and reinstall the drivers

Posted on Jun 26, 2009

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Whenever a print job is sent to my dell 3100cn laser printer, ?Load tray 1? appears in the small window of the printer. I loaded the tray several times but it doesn?t work. Please guide me through the...


You sent a paper size different of the requested by the printer. Just load the requested size or delete the spool.
Some PDF downloaded from internet has A4 or 8,5x11", maybe is requesting one of this sizes.

If you can not delete this message, delete the spool using the printer manual in the control panel of the printer.

Dec 11, 2010 | Dell 3100cn Laser Printer

1 Answer

DISPLAY SHOWS "LOAD TRAY 1 LETTER


you ned to set the page size in tray like adjust the tary and set to according to page size.and when you give the print out choose the proper size and default tray.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

May 10, 2010 | Dell 3100cn Laser Printer

1 Answer

I have a dell 926 series printer lost the booklet how do i load the paper


You posting shows a Dell 3100cn printer (laser), but you say it's a 926 (inkjet). If a 3100, pull the bottom paper cassette tray out and load the paper. Make sure the sttigs for the paper are correct, e.g. "Letter". If it's a 926, the paper goes in vertically at the top rear of the printer.

Apr 25, 2010 | Dell 3100cn Laser Printer

1 Answer

Trying to print microsoft excel spreadsheet printer keeps saying load tray A4 both trays have paper whats going on


This isn't actually a problem with the printer, but with Excel's print preferences.

In Excel, select File->Print to bring up the print dialog.
Select your Dell 3100 if it's not the default, and then hit the Properties button just to the right of the printer name.
On the printer properties dialog, there's a field named "Paper size"
Click on that field and select "Letter (8.5 x 11 in)" You may have to scroll to find this selection.

Hit OK to close the printer properties dialog, then hit OK to print your worksheet.

If this helps, be sure to hit the "thumbs-up" for me!

Dec 24, 2009 | Dell 3100cn Laser Printer

1 Answer

I have a Dell 3100cn that will not print as it continually states Load Tray Letter. The tray is loaded, I have rebooted multiple times any other thoughts?


The paper sensor is likely malfunctioning or there is a paper jam causing the printer to "think" that there is no paper in it.

Oct 15, 2009 | Dell 3100cn Laser Printer

1 Answer

Paper won't pick up from the paper tray. I keep getting a load error message or paper tray message no matter how I load the paper. I get the codes "A4" and "024-964" Thanks


Check your printer for paper size and type settings. Ensure they are set to letter and plain1. Also check the program you are printing from (Word, wordperfect, etc) and ensure the paper size is correct there as well.

Feb 25, 2009 | Dell 3100cn Laser Printer

1 Answer

Can't print envelopes


you need to select tray #1, manual feed.
tray #2 is auto feed- 8x11 sheet paper.

Jan 29, 2009 | Dell 3100cn Laser Printer

1 Answer

Printer won't print says Load Tray 024-964


Make sure that the paper is the same size as requested by the print job.

Ours is setup with A4 paper and if someone tries to print something setup for Letter paper it just flashes
Load Tray
Letter

Nov 19, 2008 | Dell 3100cn Laser Printer

7 Answers

Dell 3100cn Printer will not print


I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Jan 08, 2008 | Dell 3100cn Laser Printer

3 Answers

Load tray message


It may not be the size settings, it may be that you need to reinstall the driver software. The Best thing to do first is unhook the pritner from the computer and uninstall the printers software. Once it's uninstalled, Reboot the computer. then Reinstall the Software, inserting the pritner cable when advised to, this usually resolves the issue, If it doesnt, then there is eithe a firmware or a sensor or feeder failure. Those are best to be troubleshooted by Dell themselves.

Nov 29, 2007 | Dell 3100cn Laser Printer

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