Try turning off your fire wall and let windows auto detect it once it detects it then you can use windows media player to sync songs to it, disregard this if it's for a mac. And where ever yo get your songs will have a sync utility on thier web site to download and sync your music.
Try visiting http://www.humpa.com/vzw/
You can get all sort of stuff such as drivers, Software etc etc...
IT solves all ur problem
Enjoy!!!
Vinod
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