Question about Refrigerators
Edgestar are the WORST products anyone can buy. I have a EWR320 dual zone wine chiller. It broke down after only a few months. I had to pay $50 for it to be sent back because they refused to send me a new one and allow me to box up the bad one and send back once received. They sent me a refurbished unit, that had damage to it, that broke down after a few months; The fans stopped working, the LED display on one side starting flashing until it finally went out. They refused to send me a new one OR repair it. They sent me 2 new LED displays, no instrustions, to figure out myself. I was able to replace the LED displays, unit still did not work. Called Edgestar again, they said ALL they can do is send a new circuit board, without instructions, best they can do! So now what? I'm 10 days without a wine chiller, already had 4 bottles spoil because the unit broke down.
Well... it is tough to get wine to spoil.
Keep it out of the sunlight and don't get it really warm
(after all... is just grapes that have already spoiled...
I'm just saying).
I bought the VERY EXPENSIVE Kitchen-Aid
48 bottle... took the 5 years & about another month
for the evaporator FAN to rub a hole in the evaporator aluminum return line (made in USA (opinion: junk)).
KITCHEN-AID never even returned a call or e-mail.
Handling circuit boards: You MUST WEAR anti-static
wrist straps when handling them... ELSE you could be popping those semi-conductors like POPCORN.
The only other REPUTABLE source of information I have ever found on EDGESTAR (very helpful) were the folks at
Amazon com Rosewill ESD Anti Static Wrist Strap Components RTK 002 Black...
Posted on Mar 13, 2017
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Mike, what I would do is get a stick of dynamite( not really) Go to an appliance parts house with the model and serial # of the unit. You may still be able to purchase the board in question from them. If they can't help you I would find a store that sells wine coolers and ask them. Unless the company you bought this cooler from had a patent on the circuit board then they are mostly generic. You may have to wire the board up a little different but the new board's information paperwork will tell you the wiring diagram for the unit.
Good luck hope this helped you in some way
Posted on Jan 29, 2010
I have the same problem. When I first discovered this, both fans had stopped working and the temp for both zones was over 80. So much for the wine that had been stored there. After leaving the unit unplugged for a few days, the fan for the lower section started working again but the upper fan is still overheating. Haier customer service says too bad, so sad (I discovered this problem in the 13th month of ownership). I'm sure it is not worthwhile to fix this so it is going out with the trash and I'll look for a different brand for the next wine cellar that I purchase. Any ideas?
Posted on Jul 13, 2010
Tips for a great answer:
Aug 16, 2016 | Whirlpool 22" Dual Zone 38 Bottle Wine...
Aug 15, 2016 | Whirlpool 22" Dual Zone 38 Bottle Wine...
Jan 11, 2015 | Whirlpool 22" Dual Zone 38 Bottle Wine...
Jan 01, 2015 | Danby Silhoutte Dual Zone Bevarage Chiller...
Apr 07, 2014 | Whirlpool 22" Dual Zone 38 Bottle Wine...
Mar 25, 2014 | EdgeStar ES TWR325ESS-32 Bottle Dual Zone...
Koldfront makes a great dual zone cooler. I found you one that holds 18 bottles with
space for 6 bottles of white wine and 12 bottles of red.
Jul 31, 2012 | Furniture
Jan 29, 2011 | Refrigerators
64 people viewed this question
Usually answered in minutes!