Won't drain or spin

You probably have a rock or some object stuck in the pump blades. Take out the pump and turn the blades get out the obstruction

Is their debris in air gap or in the bottom of the DW, where the drain is screened?

1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
2. The DW drains to the bottom of the unit where the pump is. This area is screened off so that the pump doesn't get clogging debris in it. is their leaf lettuce and stuff covering this? Remove that debris. Some times this area can only be accessed by removing the bottom spinning spray head. It comes off with a nut, possibly this nut is reverse thread. Reassemble when done looking for debris.
3. Is the drain line between the DW pump (located under the DW) and the waste pipe kinked? This line is a plastic corrugated line about 7/8" around the outside. It is a pumped waste and won't work if it is kinked, so unkink it.
4. Is the float stuck. This is a device on the bottom of your DW that tells the DW how much water is in the bottom of the DW basin. It looks like a mushroom. Gently move it up and down. Does it move freely or is it stuck? Unstick it.

Good luck.

Sounds like the problem may be a blocked pump. First , check there is no debris in the drain hose( easy to take off rear bottom of machine. If clear ,check the pump where drain hose was attached and see if the little fan moves freely with your fingers( impellor). This part may have something wound around it or may be jammed by a blockage of some kind. This is pretty simple to do and if there is still no movement of the impellor ,a new pump may be necessary.

First unplug the machine.Check the drain hose between the tub and drain pump for debris. Some drain pumps have clean out basket attached to them. If yours does open it (prepare for water) and dump the debris then see if you can reach the impeller with a finger. Make sure it turns (it won't spin but you should be able to turn it with a finger) and is not wobbly or cocked to the side. There will likely be some debris in the hose from tub to pump remove it and shine a flashlight into the hose. Look in the tub to see if you can see the light. If so hose is clear. If not there may be a sock or something stopping water from draining properly. Once you are satisfied hose is clear and pump is functionable, plug the machine back in and give it a try. Good luck.

sound as though the drain pump has something hitting the impeller making the clicking noise,and the filter basket next to the pump is blocked by debris and not letting it drain

Hello again Chris,

Thank you for replying with the model number. It sounds like the pump may have become clogged in the washer pump filter.

I would first suggest you have a look at the pump yourself unless you don`t feel comfortable doing so, then calling a service tech might be the best avenue.

Here`s how to inspect it...yours may differ slightly, but if it is indeed a bosch clasixx6 1200...these instructions will apply.

1) **Turn off the power or unplug the cord from the dryer or wall...whichever applies to your set-up...safety first**

2) Water removal...remove toe panel. There you will find a small hose with a plug in the end for draining the pump.



3) Now bleed pump drain...A shallow pan is handy for this step.



3) remove pump filter, but be careful if you don't have a shop-vac or a shallow pan and towels you may get wet...




*Once you`ve reached this point you may have trouble removing the filter if it is really plugged up with debris. You might have to wiggle it back and forth as you twist and pull.

4) When you get the filter out, visually inspect inside the pump thoroughly with a flashlight and clean it out really well. It won`t take much to prevent these from draining. i.e. a penny, hair pin, buttons etc.

Let me know if you found anything in the pump and how you make out after that.

If you removed any obstruction, simply reassemble the unit making sure the filter is screwed in tight, unplug the unit for approx. 20 mins (you may have accomplished this in the time allowed to clean the pump so it may sound redundant, omit if so) run a quick rinse cycle to test for leaks before putting the toe panel back on and you should be good to go...save for any leaks.

There are other possible factors like a pump motor, that can prevent the unit from draining or spinning out items properly, but we`ll cross that bridge when and if we get there.

Thank you for choosing FixYa, keep me posted on your situation.

Regards,

Macmarkus :)

You don't need to remove the pump (Or you shouldn't have to anyway) Here's a copy of my standard advice for this problem (Most hotpoint machines without a filter access door are covered in paragraph 3)

The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. Your repeat of the rinse/spin cycle is giving it extra empty time and then the spin works OK.

You need to locate and clean the filter. Depending on the model (not sure which with the model you mention) there is either a round filter cap on the front of the machine at the bottom (It may be behind a small door or hidden behind a clip on panel on the bottom) or, you will need to access the debris trap from the back of the machine.

If there is no filter at the front, pull the machine out and you will see a roughly oval panel at the bottom of the rear of the machine. Unscrew the 3 or 4 screws and unclip. Directly below the drum, you will now see a rubber "Cup" like bulge in the black pipe, with a plastic tube connected to a plastic pipe. The cup is held in place by a large jubilee clip. Unscrew the clip, pull off the rubber boot to expose the debris trap (A conical plastic cage with a ping pong ball in it) Take out the ball and the plastic trap, clean out the debris and replace the trap and the ball (Note that the cage may have a slot in it that locates in the rubber boot, make sure it lines up, or it won't reassemble correctly). Now push the boot back onto the fitting at the bottom of the drum where it came from and tighten up the jubilee clip, making sure that it is fitted correctly (it too may have a small slot out of it that fits around a protrusion on the bottom of the housing).

You may either have a problem with debris in the pump or the speed control board, try accessing the pump usually a panel on front bottom...on front of pump which is normally located in front of machine there should be a knob wich can be turned and give you access to the debris collector, make sure the filter/collector is clean..re-screw it into the pump and try another load.

2 things to bare in mind

1 unplug the machine before servicing

2 make sure you have alot of old towels handy since water from the drum is going to run out over your floor.

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

if youre handy with tools , check out the DRAIN MOTOR PUMP , usually located at the bottom on a side of the washer , it could be clogged with lint or debris , need to open washer , remove the DRAIN MOTOR , inspect inside to remove and clean it , be ready with rags , theres a lot of water that will come out once you remove it . good luck AJ