Question about Philips GoGear SA3020/37 MP3 Player

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LOCKED My GoGear SA3021 boots up, but shows a lock, then immediately shuts off. Help! I need it for a long day on an airplane! My model is actually SA3021, but it isn't listed.  

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Not totally sure but if theres a sliding button with a lock and an arrow pointing one way slide it the opposite of the arrow

Posted on Jul 09, 2009

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Posted on Jan 02, 2017

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I was wondering if there is a link I can go to to download a missing cd-rom disk for a SA3021


Here is a link for you:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3021/37&scy=us&slg=en

You can download everything you may need from this site, included user manual and software for your computer.
Thanks.
gylacz

Jun 23, 2011 | Philips GoGear SA3021 Digital Media...

2 Answers

How to unfreeze Philips GoGear SA3021 Digital Media Player


To unfreeze, there is a "reset" option on the bottom of the unit near the usb port -- you'll need a pin or paperclip to reset it. To unshuffle, on the main menu go to the tools option (icon looks like a gear near the bottom of the screen), select "music play mode" then select "off." Took me forever to figure this out.

May 28, 2010 | Philips GoGear SA3021 Digital Media...

1 Answer

MP3 won't come on


For MP3 that's locking up or automatic shut off, the issue is not the battery. It's the program that's having a problem. The program could become corrupted and you need to contact the manufacturer to reprogram or to upgrade the firmware of your device. By this, your problem should be resolved.

I believe that the device is still under the warranty, take advantage of the warranty and have it repaired for free.

Thank you!

Dec 29, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I have locked my phone


change the profile on General or something else...that should deactivate the airplane mode. or tell me what do you mean by Locked..

Oct 28, 2009 | LG RD2030

2 Answers

I have the SA3021/37 model from philips HELP! IT WILL NOT WORK!


test if you charger is working ???

you may test it with some LED , or some little bulb , to make it glow with charger...!!

----if charger is working , then most probably , its the FIRMWARE ISSUE with the player, and not the charging... means , you'll have flash its software again.. which you might have in the disc which came with the player.

-----battery issue(that a malfunctioning battery is v rare)

Sep 13, 2009 | Philips GoGear SA3021 Digital Media...

1 Answer

Will not turn on


Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.

-Tha Mp3 Doctor

Jan 20, 2009 | Philips GoGear SA3125/37 MP3 Player

2 Answers

I got my ipod locked its showing lock sign .


Is it a press and hold button to unlock or a slide switch, if it's a press and hold you may need to just press and hold the play button til the lock icon disappears.

Jan 19, 2008 | Apple iPod 4th Generation MP3 Player

12 Answers

Philips GoGear 2GB MP3/Video Player LOCKED ?


you have to look at the side and shift the lock button

Nov 26, 2007 | Philips GoGear HDD075/17 MP3 Player

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