Question about Sharp AR-M237 Digital Copier

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Will not feed to fax a document, but will feed to copy..?

Hi we tried to fax a document and the document did not feed right away, then a message appeared saying can not locate original document. It won't feed the fax and send, but it will feed for a copy. Any suggestions?

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Have you tried to see if you have a dial tone on the fax??? Can you recieve faxs? If not make sure you have the phone cable insurted in to the right connection "LINE" not "TEL" Good Luck

Posted on Jun 27, 2009

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Posted on Jan 02, 2017

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1 Answer

How do you retrieve the old faxes? The paper wasnt in the right feed and a bunch of faxes came in and it never got through. I need to retrieve it.


? Printing All Unprinted Documents in Memory
1 Press [Menu].
2 Use [{] or [}] to select , then press [Start/Copy].
3 Use [{] or [}] to select .
4 Press [Start/Copy].
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Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

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the check original relaates to the document you are trying to copy or fax check the guides for the document input and check you are putting teh doc in far enough yuoo can also lift the cover and check there isnt any obstruction .. basically the sensor that lets the machine know you have a doc on the go isnt getting actuated to start the process..try and put a thick piece of card in the doc feed part to see if it goes through it might push through the obstruction

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Fax T 104, can recieve but not send. Can hear the fax signal fro


When you hear the fax signal press the start button on your machine. If this does not work attempt to just make a copy of a document without sending to test the document feeder - help the document by gently pushing the document into the machine when it should be feeding. If you can feel the machine trying to grab it but it doesn't have enough strentgh or it will feed with your help then the feed rollers are probably dirty and you may be able to open up the top cover and clean the rubber rollers with alcohol or degreaser. If the feed rollers do not even turn when trying to make a copy then you may have a motor, belt or clutch problem. If it copies well but will not send, then you will probably have a modem or fax lead problem. Try a new fax lead.

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I need help also my black ink stop working also but think it is dry and that is why it won't wor. but still have same fax and copy problem exactly even the grinding noise

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Copying and fax sending problem


  1. Just check & clean the dust in the original feeding area.
  2. if not solved, clean the Document feed sensor or replace the same. But for this you need to open the body of the fax machine.

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Why is my printer saying original loaded?


Is there a piece of paper in the top (copier/fax) feed, or under the top against the glass? Original Loaded means there's some document in place, ready to be copied or faxed. If you remove that, the message should go away. If there isn't one, check inside the feed on top, and see if there's anything stuck in there that could be blocking the sensor.

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Faxphone is not copying or feeding


try opening the cover where the document feeds in, make sure there is not any objects obstructing the path. If not try taking a rag moist with rubbing alcohol and thoroughly clean the rubber rollers and the square rubber pad on the back side of that cover.

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try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

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