Question about 2wire (1000-000057-000) Modem
I don't believe I had any power outage, the power light simply started turning red. It was going back and forth between red and green but it has been solid red for a while now. I called Quest for help and they just had me power cycle it and use the reset button in the back, neither worked so they told me I needed a new modem. It is only a year old and I haven't had any problems with it up to this point.
This happened to me and it turned out the power cord had gone bad. i went to radio shack and bought a new one for 35.00usd and it powered right up.
Posted on Jul 31, 2009
Mine just did this, and I really dont want to have to go and get a new one... this is the second time it has done this, and they just keep replacing it.
Posted on Oct 20, 2009
I used to work for AT&T and DSL modem/routers do get bad for a number of factors. If you have done plugging it to a different power outlet, I suggest you call Quest and request for a modem replacement. If it's not under warranty, I believe they can offer to extend your service or an upgrade then you can get a modem for free.
Posted on Jun 26, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 05, 2011 | 2wire (2701HG-B) Wireless Router
Apr 08, 2010 | 2wire (1000-000057-000) Modem
Mar 18, 2010 | 2wire (1000-000057-000) Modem
Nov 22, 2009 | 2wire (1000-000057-000) Modem
Oct 11, 2009 | 2wire 2700HG-B Router (2700HGB)
Aug 14, 2009 | 2wire 1000hg DSL Modem & 802.11g Wireless...
Jul 13, 2009 | 2wire 2700HG-B Router (2700HGB)
Jul 10, 2009 | 2wire 1800HG Router (RG1800HG00)
Jun 10, 2009 | 2wire 2700HG-B Router (2700HGB)
Aug 19, 2011 | 2wire (1000-000057-000) Modem
1,111 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: