Question about Samsung WF337AA Front Load Washer
UE = Unbalance Error
Laundry load is unbalanced, manually loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.
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Posted on Sep 16, 2010
I just had this problem and managed to "trick" the Samsung Front Loader into letting me open the door.
1. Turn off the machine.
2. Turn the machine back on. The UE message will be gone now, but the lock light remains.
3. Spin dial to "Spin" cycle.
4. Press "Spin Speed" Button until "no spin" is selected (after 1200, 800, 400 a symbol of a swirl with a cross through it appear at the bottom which is no spin".
5. The timer will now read "1". After one minute the door lock will disengage and you can rescue your clothes or redistribute the weight for better balance and start a new cycle.
Posted on Sep 07, 2013
Step: 1 Turn off and unplug the unit from the power outlet Step: 2 Check the Shipping Bolts (Make sure they have been removed) Step: 3 Check if the Washing Machine is installed on a level ground Step: 4 Perform a manual drain procedurea. Open the debris filter hatchb. Pull out the emergency drain tube (if applicable)c. Point the drain tube into a basin, and then remove the stopper at the end of the tubed. Dispense all of the water Step: 5 Open the door, take out the clothes, put them back in, and then close the door. Step: 6 If the issue persists, inquire about the Warranty and Service Booking procedures for the unit.
Posted on Dec 01, 2014
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Posted on Jan 02, 2017
Hi, I have the same washing machine and it flashes UE on the error code during spin cycle when I have one thing in there, or if the clothes are uneven. I usually have to wait until the lock light goes out, re-arrange the clothes and continue spin cycle. If it is just one item in there, I usually have to manually wring it out as it will keep saying error if I keep trying to spin.
Posted on Oct 25, 2009
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