Question about Samsung WF337AA Front Load Washer

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My samsung 7kg front loader keeps flashing UE on the error code (spin cycle) and I can't open the door

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UE = Unbalance Error


Laundry load is unbalanced, manually loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.

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Posted on Sep 16, 2010

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I just had this problem and managed to "trick" the Samsung Front Loader into letting me open the door.

1. Turn off the machine.

2. Turn the machine back on. The UE message will be gone now, but the lock light remains.

3. Spin dial to "Spin" cycle.

4. Press "Spin Speed" Button until "no spin" is selected (after 1200, 800, 400 a symbol of a swirl with a cross through it appear at the bottom which is no spin".

5. The timer will now read "1". After one minute the door lock will disengage and you can rescue your clothes or redistribute the weight for better balance and start a new cycle.

Posted on Sep 07, 2013

  • Mardi Shakti
    Mardi Shakti May 28, 2014

    Rae, not only was that "helpful" - it was hilarious!! What a washing machine, hey ;) Thank you; on our washing machine, we were able to turn the power off, then on, then turn the dial straight to "Drain", with the \'1\'. After it was done, we were able to rescue the washing! YAY!!

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Step: 1 Turn off and unplug the unit from the power outlet Step: 2 Check the Shipping Bolts (Make sure they have been removed) Step: 3 Check if the Washing Machine is installed on a level ground Step: 4 Perform a manual drain procedurea. Open the debris filter hatchb. Pull out the emergency drain tube (if applicable)c. Point the drain tube into a basin, and then remove the stopper at the end of the tubed. Dispense all of the water Step: 5 Open the door, take out the clothes, put them back in, and then close the door. Step: 6 If the issue persists, inquire about the Warranty and Service Booking procedures for the unit.

Posted on Dec 01, 2014

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Posted on Jan 02, 2017

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SOURCE: Please help! My samsung 7kg J845 front loader

Hi, I have the same washing machine and it flashes UE on the error code during spin cycle when I have one thing in there, or if the clothes are uneven. I usually have to wait until the lock light goes out, re-arrange the clothes and continue spin cycle. If it is just one item in there, I usually have to manually wring it out as it will keep saying error if I keep trying to spin.

Posted on Oct 25, 2009

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Please help! My samsung 7kg J845 front loader keeps flashing UE on the error code (spin cycle) and I can't open the door. Sarah


Hi, I have the same washing machine and it flashes UE on the error code during spin cycle when I have one thing in there, or if the clothes are uneven. I usually have to wait until the lock light goes out, re-arrange the clothes and continue spin cycle. If it is just one item in there, I usually have to manually wring it out as it will keep saying error if I keep trying to spin.

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LG Washing Machine stops spinning in mid cycle


IE:

• Water supply is not adequate in
area.
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completely open.
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Fully open tap.
Straighten hose.
Check the filter of the inlet hose.

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individual heavy articles are loaded
(bath mat, bath robe, etc.) and the
imbalance is too great, after several
attempts to restart the spin cycle the
machine will stop and the error code
will be displayed.

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Rearrange load to allow proper
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UE:

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