Question about Panasonic KX-T7730 Corded Phone

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Trying to get "Forwarding a Call" to work

I have programmed the telephone as per page 6 of the Quick reference Guide for KX-TA624 and although the LCD display shows that the function is on and the fwd/dnd key flashes,but when we have tested the phone to see if it works, nothing happens, the handset still rings and the mobile phone to which all calls should go to remains silent.

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  • r_hendry Jun 26, 2009

    Thanks cnavarro, but I can't read the page! Its all blurred when I enlarge it!

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  • Panasonic Master
  • 2,460 Answers

Trying to get Wow, check this out. Here's the complete set of instructions for call forwarding to an outside line. There are programming considerations that need to be done.

Carl

Posted on Jun 26, 2009

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How do I program the phone to ring on an incoming call? The ringer is on.


The solution will depend on why the phone is not ringing. Do you have a good cable? (Can you get a dial tone and make outgoing phone calls?) If you don't have a dial tone, use another phone to check if the phone is the problem or if the jack is at fault.

Next is the phone forwarding calls or in the "do not disturb" mode.

If the problem is one of the above, which model of the Main Unit do you have, KX-TA624 or KX-TA1232?

If the unit is in the "do not disturb" mode, to cancel: pick up the handset, press Program then 0 followed by # with the TA624. For the other model, press Program followed by 0 . Then hang up the handset. For this the manual says press the FWD/DND button not the Program button. I'd check both.

To cancel Forwarding, except for Follow Me Forwarding, pick up the handset, press FWD/DND and then 0 and # (TA624) or 0 (TA1232) then hang up the handset. To cancel Follow Me Forwarding: pick up the handset, press FWD/DND then 8 followed by the extension number. Then press # for the TA624 and hang up; just hang up the handset for the TA-1232.

I hope this helps.

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I can get you to the right place, maybe. You are better off calling the installer who set this up to see what method he used.

http://www.public.carl.airpost.net/TVA/210_TVA_08-01.pdf

Assuming you have a TDA/TVA system, pages 45-50 describe how it was probably installed. WIth personal custom service, it is the easiest one to make changes on. We usually set it up as an ICD group, which gives everyone 3 digit access from everywhere, but you have to have access to the system programming to change numbers.

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