Question about Casio EXILIM Card EX-S770 Digital Camera

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Casio exlim 4.0 mega pexils - unable to open shutter

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Hi,

Try using a can of compressed air on the shutter mechanism. You may have a piece of grit between the blades. Also whilst the camera is switched off you can gently move the shutter manually when you do and there's something stopping it you'll feel it. Move the shutter up and down quickly and the grit may fall out. Even a gentle tap with the camera upside down and the right way up may dislodge any dirt.
One of my customers had the audacity to put a dab of super glue on the shutter. He never had a half open shutter again. A bit drastic but it worked for him. He ended up fitting a UV filter to the lens and his lens is safe from damage or dirt.

First thing I would do is reset the camera. This is a fairly easy procedure which involves either going into your setup menu and choosing "reset" (or initialize), holding down the menu key for 5 seconds, or, removing the batteries for a few minutes. It may be that the firmware loading got corrupted and the camera just needs to be "rebooted," which is something that turning it on/off won't accomplish. But after which, you should have the camera reset to factory default settings.

Another tip is to go to Manufacturer's website and look for firmware updates. Download and install
them.

If problem still persists, if UNDER WARRANTY, get it replaced, If not get it REPAIRED by Tech.

Hope i helped you.

Thanks for using 'Fixya'.

Posted on Jun 26, 2009

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Hi, i can take pictures with my casio exlim digital camera but the file is black. nothing wrong with the lcd becaus i can watch old files. nothing wrong with the blitz either.


This indicates a failed shutter assembly, or less likely, a failed CCD imaging chip.

Neither are user serviceable. If the camera remains under warranty then contact Casio for a free repair. if it's only just outside the warranty then ask them for a goodwill repair. if you have to bear the full cost yourself then the camera is far beyond economic repair and must be replaced.

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Please view my FixYa Tip on this subject for a complete walkthrough of the potential causes and solutions.

http://www.fixya.com/support/r3556007-camera_lens_stuck_or_wont_retract

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kind regards and don't forget to rate us

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That product is old enough that it wouldn't pay to send it in to have it fixed. The shutter isn't opening more than likely because the springs that open and close it have given out with age. You can try sending into repairs for an estimate on what it would cost to fix but it would probably be cheaper to buy a new camera.

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