Hello there, i have a problem with my phone you see. I just had recently purchased this phone about 3-4 days ago, and now for some reason, while i was downloading ringtones off the internet, the phone simply shut off for no apparent reason, i haven't let water touch the phone, i have dropped it once, but i checked it, and seemed to have been working fine, but now the phone doesn't work, when i try to turn it on it simply shows a navy blue screen, then white, then navy blue again. Can you please help me resolve this problem? If you can it would be mostly appreciated.
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Knowing your phone's behavior, Its not usual that the battery if fully charged, will drain within the day, especially that you said even if it is not being used. I would highly advice that you avail the warranty of this phone since you have just purchased that unit. Do not rely on Nokia's customer service online. Go to the store where you made the purchase and avail the warranty. They should change the battery pack.