Question about Sunbeam 2351 Legacy Stand Mixer

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Mixer is stuck in the down position

My mixer will not tilt back up from the down (mixing) position. I push in the button on the side, but the mixer is stuck. It is practically new and hardly used. Suggestions?

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Re: Mixer is stuck in the down position

If the mixer is under a year old and you have a receipt, send everything in,beaters, bowls, book, etc, to Authorized Appliance and Repair in St. Louis Missouri and you will receive a brand new replacement or ungrade free of charge. Make sure you have your Name,address & phone number with the unit.

Posted on Nov 06, 2007

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If that is the bowl that came with the machine it is not wrong. What happens from time to time is that the head on the mixer automatically adjusts causing the beater to not operate as it should. To adjust the head on the mixer place a dime at the bottom of the bowl, attatch the beater to the mixer and make as if you are going to start mixing. The beater should JUST touch the dime. If it doesn't touch it at all or is pressing it against the bowl, tilt the head of the mixer up to locate the adjustment screw located inside the shaft. Take a flat head screw driver, turn the screw clockwise (to lower the head) or counter clockwise (to raise the head). Place the beater back on the mixer, turn the machine on and see if it moves the dime moves. Once it is properly adjusted the dime should move ever so slightly.

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