Question about Samsung HT-DS610 System

2 Answers

Display reads OPEN LOCK when I try to open dvd tray.

This is a samsung HT-DS610 system

dvd tray won't open. display reads open lock

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2 Answers

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Samsung Home Theater Systems have a Dealer Lock or Tray Lock Function that prevents the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:

  1. Turn on your Home Theater System.
  2. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Function button on the front panel for 3 seconds. The display shows the word Unlock.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Open/Close button on the DVD player on the front panel for more than 4 seconds.
Note: Repeating the two steps above turns Dealer Lock on again.
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
  1. Using the HTS remote press the Menu button + 712, and the HTS will display CAN OPEN.
The Dealer Lock feature is mainly used by retailers to ensure that the display discs are not removed. However, parents of young children may find this feature very useful as well.

Posted on Jul 03, 2009

  • 4 more comments 
  • adlund6982 Nov 21, 2010

    None of these methods worked. Saw on another site to try unplugging and plugging back in. I tried that at it worked!

  • mombert_hopp
    mombert_hopp Oct 13, 2012

    great! simple things are often the best solution. unplugging worked! nothing else!

  • chenglopez
    chenglopez Jan 09, 2013

    it worked, thank you. i thought my 3yo daughter damaged our 3 week old unit

  • chenglopez
    chenglopez Jan 09, 2013

    worked! i though my 3yo daughter damaged our 3wk old unit

  • Punit Sarda
    Punit Sarda Apr 12, 2015

    Wow.. Unplugging worked

  • Punit Sarda
    Punit Sarda Apr 12, 2015

    Wow.. Unplugging worked

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  • 1 Answer

Hold eject on player and power on remote to unlock hold eject on both to lock

Posted on Jul 12, 2014

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1 Answer

Drive do not open


  1. Turn the unit on.
  2. Press [PLAY]on the front panel and [POWER] on the remote control simultaneously, and hold for four seconds.
  3. The display will read either DEALER LOCK ON or DEALER LOCK OFF.
  4. When the display reads DEALER LOCK OFF press [EJECT].
If the disc tray still won't open, unplug the DVD recorder for five minutes and then plug it back in. If it still won't open, the device will require service.

Feb 06, 2014 | Samsung Computers & Internet

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We have a Samsung Digital Home Theater System HT-DM150. After some guests were fiddling with the remote, we find that we cannot eject a DVD that was inserted. The DVD plays OK, but when we try to eject,...


Samsung Home Theater Systems have a Dealer Lock or Tray Lock Function that prevents the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:
  1. Turn on your Home Theater System.
  2. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Function button on the front panel for 3 seconds. The display shows the word Unlock.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Open/Close button on the DVD player on the front panel for more than 4 seconds.
Note: Repeating the two steps above turns Dealer Lock on again.
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
  1. Using the HTS remote press the Menu button + 712, and the HTS will display CAN OPEN.
The Dealer Lock feature is mainly used by retailers to ensure that the display discs are not removed. However, parents of young children may find this feature very useful as well.

Jul 05, 2009 | Samsung Audio Players & Recorders

1 Answer

Want to play my old DVDs from overseas, but I get a region code error.


Try the following:

1. Open tray and remove any disks in tray.
2. Close tray.
3. Switch Off Player and Unplug from mains wait 30 seconds (this clears RAM)
4. Reconnect to mains
5. Turn on player with remote.
6. Press ENTER on remote.
7. Press 8, 4, 2, 6, 9. Using keys on remote. If your player is already set to region 2
8. Press ENTER on remote. (The tray will open and player will power off and close tray.)
9. Switch on power from remote.


Player is now Region Free.

Apr 16, 2009 | Samsung HT-DS610 System

1 Answer

Samsung ht-ds610 wont work at all


Loading mechanism is stuck some where in loading or unloading process.
Unplug unit form AC outlet for couple of minutes and replug back in, power up and check.

Feb 11, 2009 | Samsung HT-DS610 System

1 Answer

Door tray will not open and screen reads loading but no disc is in


sounds like your system needs maintenance cleaning dust or some debry has been clogging tray gears have profesional clean out and regrease gears for proper use again

Jun 01, 2008 | Samsung HT-DS610 System

3 Answers

Samsung HT-DS610 says OPEN LOCK


I had this problem yesterday. After not finding a solution anywhere on the internet and nothing in the owner's manual. I remembered years ago that an inoperative TV came back to life by unplugging and then plugging back in....a TV repair tech suggested this and commented that this is functionally like a computer "restart".


Sure enough..................unplugging and then plugging back in fixed mine.

Brian in Austin

Mar 11, 2008 | Samsung HT-DS610 System

1 Answer

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I assume it DID work at one time. You need to take it apart and see how the tray is driven... belt or gear. If belt driven you could replace the belt.

Geno

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Samsung HT-DS610 System Problem


I found this online. Don't know if it helps you guys or not?

Samsung HT-DS610


1. Remove any discs from the tray
2. Flash the RAM (disconnect from the mains for 30 seconds)
3. Plug it back in, switch on from the remote
4. Wait for "No disc" message
5. Press Enter.
6. Press 8,4,2,6,9 slowly.
7. Press Enter.
You may need to repeat steps 4 through 6 before the try is open.

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2 Answers

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If there is Power, and yet the Tray is not opening, only 2 causes - either the drive Belt is broken, or the Drive motor IC is faulty.

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