My Kenmore side by side refrigerator has a freezer temperature swing between -10 and +10 degrees and my refrigerator side has a temperature of +32 to +45 degrees. This is my second refrigerator. The first one had even worse temperature swings and after several parts changes they replaced the refrigerator. Occasionally the food in the refrigerator will freeze. The first refrigerator was about 8 months old when sears replaced it and the new one has a manufacture date of 03/2014. My old refrigerator had an internal thermometer and showed 0 degrees in the freezer and 37 degrees in the refrigerator all the time with almost no temperature swing. After I had a couple of freeze events for this refrigerator I purchased a wireless thermometer to monitor both sides. I noticed when the refrigerator gets to 34 degrees on the thermometer things start to freeze. I have tried adjusting the temperature control but still get wild temperature swings. Sometimes too hot +50 degrees. UPDATE: I found out that if any food is close to the temperature sensor the temperature goes wild. So now I keep everything about 3" from the sensor from the front to the back of the refrigerator.
What you call temperature swing, is hysteresis. For a refrigerator it only is allowed a few degrees. 1 or 2 up and down. A swing from 32 to 45 is far to big. Unless the factory can prove they advertise these figures. I would never buy a frig like that.
I would contact the dealer and ask him / her to replace the thermostat and if that is not possible to bring another refrigerator.
Something is really wrong with yours.
Refrigerator temp operating Range is 35-38 degrees. This is above freezing and below "life" temperature.
freezer temperature should always be below 10 degrees and like stated by the master tech, should have very low variant of less then 5 degrees. Best way to test actual ref temperature is to inset the Thermometer probe into a glass of water, that will tell you the true temperature of the fridge.
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