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Installation of a Maxtor OneTouch III, Mini Edition external hard drive.

I installed the three phases of software for my Maxtor OneTouch III, Mini Edition external hard drive but the Unit does not show up on my computer. I had the drive connected to a USB outlet. My computer does not recognize it. What am I doing wrong?

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  • Anonymous Mar 23, 2014

    windows 7 system does not recognize my Maxtor OneTouch 4 External drive

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  • Master
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Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Nov 07, 2007

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You may also want to open the device manager and check to see if your usb port is having trouble. More than likely it is the driver itself>

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http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

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http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
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Sortware for maxtor onetouch 111 mini edition to install in the maxtor onetouch 111 mini edition not compatible with MS vista ultimate 64bits


Hi,

Here is the link to download the software for the Maxtor Onetouch III

OneTouch III USB
OneTouch III FireWire 400/USB (all models other than ones starting with FA)

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-maxbu-vista&vgnextoid=c42f69a859d63110VgnVCM100000f5ee0a0aRCRD

Or

OneTouch III FireWire 800
OneTouch III Turbo
OneTouch III FireWire 400/USB models starting with FA

Use this :

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-emc-vista&vgnextoid=b6623428ab622110VgnVCM100000f5ee0a0aRCRD

Good Luck.

Live, Love, Laugh.

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