Question about Canon PowerShot G9 Digital Camera

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Canon g9 Camera was dropped. Now lens will open but not extend and motor to move lens makes a grinding noise. Is this repairable?

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Yes it is the lens is exspencive but it canbe replaced. cost on the lens is about 150.00 for parts and labor. could be more or less at other digital camera repair shops.

Posted on Jun 26, 2009

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I have a Canon IXUS970IS and the lens is stuck 3/4 out. I do not know how it happened as I loaned the camera out and it came back like this. I am told it just happened. There is no evidence that the...


I will say with 95% certainty the camera was dropped while the lens was extended. It does not take much of an impact to make the Canon lenses lock up, a very small drop, or even banging the lens into a door or something while it is extended will do this. It happened to my Canon, and two other friends' Canon cameras as well! Googling the issue also shows how common this is. I had my camera hanging around my neck and merely bumped my extended lens while opening a door. The gears inside are SO fine, and it skips just one tooth and it will fail. It sucks.
Sending the camera in to Canon for repair seems to be the only option, since you already tried gently push/pull/twist of the lens while it tries to retract. That worked for one friend, I sent mine into Canon for $50 repair.
Sorry.

Sep 08, 2011 | Canon PowerShot SD890 IS / IXUS 970 IS...

1 Answer

I turned my Cannon G9 camera on and 'lens error. restart camera' is the message I see. The lens will not retract and the camera does not function at all except for the message and the opening...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Aug 31, 2011 | Canon PowerShot G9 Digital Camera

1 Answer

My PowerShote SD800IS lens will not retract and makes a grinding noise. Please help!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Aug 15, 2011 | Canon PowerShot SD800 IS / IXUS 850 IS...

3 Answers

Our G9 is stuck with the lens zoomed out. If we turn it on or turn it off, no change, stuck.


Go with this place: www.camerasandparts.com They charge $89 for the lens error service package on the G9 and they do excellent work. The neat thing with them is they don't just do the repair, they service the camera up as well, plus shipping going back is included in their service package too which is nice. Much more affordable than Canon and they are experts on the Powershots, the Canons are all they specialize in! I hope that helps you with getting it going again.

Apr 02, 2010 | Canon PowerShot G9 Digital Camera

1 Answer

Lens error, restart camera comes up on screen when starting camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try:

Mar 18, 2010 | Canon PowerShot G9 Digital Camera

2 Answers

Canon power shot g9 lens


Your best bet would be to have it serviced by a professional to get you going again, those are really excellent cameras. If you'd like to have it repaired, you can have the G9's repaired here: www.camerasandparts.com This place just does the Canons exclusively, they don't work on any other models. The best part, the work through them is superb and they are not expensive at all. It runs $89 for parts / labor on the repair and the servicing for the camera included. Plus they cover shipping back which we like. The best part is the work through them just excellent on the Canons, they'd be the place if you want to have it fixed. Hope that helps you with it, all the best. That's a great little camera.

May 10, 2009 | Canon Cameras

1 Answer

Canon G9 dropped


I was told it happens when the battery is low

Aug 20, 2008 | Canon PowerShot G9 Digital Camera

1 Answer

Canon S2 IS


The lens needs a professional camera repair service.

The probability is high that the ultrasonc lens motor or th lens internal gears are damaged, and needs replacement.

Best regards,

Oct 28, 2007 | Canon PowerShot S2 IS Digital Camera

1 Answer

Broken zoom lens...


Hello This is a pretty usual type of problem. The lens assembly is composed of some lens and some servomotors that will move them around or focus them properly in order to get a sharp picture. This is a delicate part of any camera. Sometimes one of the small parts in the lens assembly get out from their positions and damages or jams other components there. Therefore when you start the camera it produces weird noises as it tries to extend the lens. A camera doesn't know where the lens are at the moment you start it. It will power up the motors for a small amount of time, as it knows that if the motor works for about 1-2 sec the lens should move and extend. If this doesn't happen the camera gets confused and gives you errors or makes strage noises as it powers on the motor but it can't move the lens because they got jamed or are fully extended. Only a service center can fix this because lens mechanisms are very fragile and require specialised hardware to be realigned or repaired. In your case it would be adviceable to ask them an estimate of the repair, for you to know if it's worth it. It can be a simple job like putting back the piece that got out of place, but also it can be a situation in wich the whole lens assembly must be changed because of extensive damage recieved when the motor forced the lens to extend. It is also a good thing to do, NOT to power on the camera anymore as it can damage itself furthermore. Sorry as I can't give you more detailed tips, this isn't the do-it-yourself type of repair, even the service centers are having problems with this repairs. Good luck however, maybe it's a simple thing.

Mar 15, 2007 | Concord Camera Eye-Q 4360z Digital Camera

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