Question about Kenmore Elite 45986 Front Load Washer

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F-21 flashing on HE2+; water seems to be not draining properly

I get F-21 code; clothes are still very wet, standing water in bottom of washer. When I tried to get washer to drain, it didn't. Tried small load of delicates; gave me 5d code after 12 minutes of 37 min cycle; water was still standing in bottom of washer. HELP

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1 Answer

5d error code kenmore he2plus


Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed

Apr 26, 2013 | Kenmore Washing Machines

1 Answer

What does F 21 mean and how do I fix it? Washer is full of wet sheets. Thanks. Appreciate it.


The F21 error code indicates a long drain time on this type of washer. The door will not unlock if the washer control detects that water is still in the tub. To manually unlock the washer door, take these steps:
- Unplug the washer to completely disconnect electrical power.
- Remove the bottom front service panel as shown in the first image below.
- Carefully reach up through the bottom opening and pull the release tab on the bottom of the door lock assembly until it clicks.

NOTE: Internal metal edges in the washer can be sharp. Protective gloves are recommended for this procedure.

By pulling the manual release tab on the door lock assembly, you should be able to get the washer door open.

After opening the door and removing the clothes, I recommend emptying any remaining water in the tub with a wet/dry vacuum (or bail it out). Since you already have the bottom front service panel off and the washer unplugged, you can arrange shallow pans and towels to catch any remaining water and pull the large item filter out of the drain pump assembly as shown in the second image below. You may find a clog in this area that is preventing your washer from draining properly. Clear any clog or debris from this area and reassemble the washer. Check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Other issues that can cause this problem include:
- Not using HE (High Efficiency) detergent
- Using too much regular or HE detergent

These issues can cause oversudsing in the washer. The drain pump will not able to pump out suds. Make sure that you are only using the appropriate amount of HE detergent in the washer. If you have a water softener, you may need as little as a tablespoon of HE detergent.

If you need more help, resubmit your question with additional details and the full model number of your HE2 washer or check other tips in THIS LINK.

Hope helps (remember to rate and coomment this free answer)..

Jul 07, 2011 | Whirlpool AWM9000 Front Load Washer

1 Answer

Kenmore HE2Plus White Front Loader. Drain pump seems weak, wet clothes, and f-21 flashing..???


Hello & Welcome to FixYa

F21 error code is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Mar 07, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Hello, my washer is flashing a code F 21 what does this mean?


The F21 error code indicates a long drain. Here are some tips that should help you resolve this problem:

Check your washer drain to make sure that it is draining properly.
Check the drain hose for kinks and clogs. Make sure that it is installed properly per the instructions in your owner's manual. An improperly installed drain hose can prevent the washer from draining properly.

Check for excessive suds in the washer tub. Excessive suds can prevent the washer from draining properly and will result in the F21 code. Make sure that you are using the proper amount of HE (High Efficiency) detergent to prevent excessive suds.

Place a shallow pan on the floor beside the washer and then pull the drain hose out and place the end of it in the shallow pan to see if the washer will gravity drain. If it does, then excessive suds or a drain pump problem could be causing this failure. If the water does not drain or drains extremely slowly, you could have a clog in the drain system of the washer.

Aug 24, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 does not drain after first load.


  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel.
  3. Carefully reach up through the bottom opening and pull the release tab on the bottom of the door lock assembly until it clicks. NOTE: Internal metal edges in the washer can be sharp. Protective gloves are recommended for this procedure.
By pulling the manual release tab on the door lock assembly, you should be able to get the washer door open. After opening the door and removing the clothes, I recommend emptying any remaining water in the tub with a wet/dry vacuum (or bail it out). Since you already have the bottom front service panel off and the washer unplugged, you can arrange shallow pans and towels to catch any remaining water and pull the large item filter out of the drain pump assembly as shown in the second image below. You may find a clog in this area that is preventing your washer from draining properly. Clear any clog or debris from this area and reassemble the washer. Check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Feb 23, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Regarding the kenmore he2 plus front loader washer.f-21 keeps coming on.actually worked for a couple loads today but f-21 started coming on again after i started washing a 3rd load of colored clothes.seems...


There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Dec 20, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Code error problem


THIS IS TEMPORARY FIX, NOT A TOTAL SOLUTION. jUST TO GET WATER TO DRAIN AND RESET WASHER. , WITH WASHER POWERED OFF, PUSH AND HOLD START BUTTON FOR 4 SECONDS, RELEASE FOR 4, PUSH FOR 4 RELEASE FOR 4 UNTIL THE FRONT ALL LIGHTS UP AND DISPLAYS 88. sOON YOU WILL SEE YOUR CODES FLASHING, PRESS START BUTTON AS MANY TIMES NEEDED TIL NO MORE CODES FLASHING. tHEN WASHER WILL GO INTO DIAGNOSTIC TEST. aFTER THAT I DO NOT KNOW, BUT YOU CAN WASH 1 LOAD OF CLOTHES AND THEN PERFORM DIAGNOSTIC TEST AGAIN. THAT IS WHAT I AM DOING JUST TO HAVE A WORKING WASHER TOO MUCH TO FIX FROM WHAT I AM READING, SO GOING TO BU A NEW ONE ANYTHING BUT KENMORE. gOOD LUCK, HOPE THIS HELPS FOR IMMEDIATE RESCUE.

Jul 24, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-21 on my window


F21  mean LONG DRAIN if the dreain time ixceeds 8 minutes the water valve turn off. *After 4 minuts the "Sd" error will be do;[;aied tjem 4 minuts later the        F/21 error code woll be displayed. * Press STOP two times to clear the display. 
if this wont work the following mus be done by a technician.
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May 09, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

EZ 3612 CEE Water Not Draining Completely After Dry Cycle


ChicagoRandy,
You may be loading the washer with too many items. 8 pounds (wet) is the max for an Equator EZ3613 CEE. Mine would drain, but then wouldn't spin, leaving the clothes soaking wet. Here's what worked for me:
I turned it OFF, unplugged it for a while, emptied it of all items, plugged it back in, turned the dial to RESET, turned it ON and watched the Mode light flash quickly for a while, then watched it for over a minute, flashing about once a second, to ensure it really had reset itself. Then, I turned it OFF, turned dial to Cotton 1, turned it ON, and it performed the cycle properly when empty. When this strategy worked, it told me I had put too many items in it for it to spin.
April 5, 2008

Mar 19, 2008 | Equator EZ 3612 CEE Front Load...

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