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Zune Player I have the Zune software in the computer, try plugging it in. It says no device plugged in....I tried moving it around in different USB's but nothing seems to work. Is it broke? Or what is going on with this stupid thing?

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Hold down the back and up buttons on your Zune until the screen goes black. You should see your Zune reset. If you have your Zune connected to your PC during this, you will see that Windows will immediately recognize the device.

Posted on Jun 26, 2009

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1 Answer

My Zune HD 16 gig MP3 won't get recognized by my computer. I've plugged it into all four of the USB ports on my computer and my Dad's computer and it still hasn't worked. The Zune is instead replaced by a...


Ok this is either a usb hardware problem, a cable problem, or a zune problem.

Basically to find out which you need to do a process of elimination. plug in the zune and when it fails then unplug it and plug a different device into the cable (preferable as this eliminates cable and usb as probelm in one go) or into the usb port. Next is try a differant cable. And finally try the zune on a different computer. If the zune isn't recognized on a different computer it could be the cable or zune. Try a differant cable again.

Usually the most common problem is the device followed by the cable. Unfortunately the only reliable fix is to replace which ever is the problem.The cable ends sometimes get damaged or loose and you don;t get a good connection. Sometimes you can check this with a quick wiggle on the ends. If it suddenly gets recognized then the cable is the problem.If its the device there really isn;t anything you can do but replace it.

Feb 27, 2011 | Computers & Internet

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I have not used my zune for a few months now but need to use an mp3 player so i am trying to use it again. When i plug it in to my computer using the usb cord the little battery charging sign comes up then...


First, you must not use the front usb ports on your cpu. You must plug your zune device in the back usb port. You must then download the LATEST Zune software. Install it and restart your computer. If done correctly, your Zune device will begin to charge and start working correctly. Have fun with your device

Oct 17, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Trying to plug in zune but computer won't recognize it.


You might need to reinstall the drivers, or update your USB port drivers.
A nice zune troubleshooting guide on this is available on fixing zune device errors.

Hope it helps.
Jules

Jul 08, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Usb device not recognized when i plug in my zune


do you have the software installed? or a older version installed? if so that could be your problem with the drivers. try downloading the zune 3.0 software directly from the zune website instead of updating ,  here is the link to the download page

http://www.zune.net/en-us/software/download/default.htm
Make sure you uninstall any previous zune software first!
Hope this Helps
A+Support

Apr 10, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Usb device not recognized when i plug in my zune


maybe your usb has a prob... try it on other computer

Feb 08, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I have a brand new Zune 8 GB player, given as a gift. I downloaded the Zune Software, but when I connect the player by the USB cable, the Zune program does not recognize a Zune as being connected. Also,...


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps

----
ALL YOUR BASE BELONG TO US - is a video that must have been loaded on the Zune previously.

------
if all else fails...

If you connected the ZUNE to your computer before installing the software the computer may have installed it as a different device.

Go to Control Panel - then System - Device Manager. Plug in ZUNE player and see if any new devices show as being connected. BE CAREFUL IN DEVICE MANAGER THOUGH, IF YOU UNINSTALL THE WRONG ITEM, IT COULD MESS YOUR COMPUTER UP.

If this works rate it a FIX-YA!

Dec 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Setting up my zune with my pc


Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune wont work on my computer


Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

Feb 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Microsoft Zune instalation problems


Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Nov 26, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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