Question about Acer Aspire 4315 Notebook

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My computer won't recognize my cd/dvd drive. I have an acer aspire 4315-2004. Help!

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  • blbooker25 Jun 26, 2009

    Thanks for the suggestion, but I just had my computer completely wiped out and restored to factory settings, and it still won't recognize my hard drive. Thanks for your advice though. :-)

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  • Acer Master
  • 2,404 Answers

First go into the BIOS when you first turn onto your computer. See if its located in there, if it is then that means you might have a virus on your computer and you'll have to run a scan.

If you don't see the cd/dvd drive in the BIOS then turn off the laptop.

Take out the drive and then reseat it back into its slot. After this turn on the laptop and go into the BIOS, if its in there then you know its being recognzied. Then let it boot back into windows and if its in there then its fixed, if its still not fixed then run a virus scan and see if it finds any viruses.


If you go into the BIOS and you still don't see the drive then that means the drive is bad and you'll have to replace it.

If you still see the drive in the BIOS and not in windows and a virus program doesn't help the problem. Then at this point save everything that you need onto a flash drive and restore your computer back to factory defaults cause that means you have corrupt system files in the operating system.

Posted on Jun 26, 2009

  • Ben Wabnick
    Ben Wabnick Jun 26, 2009

    Your very welcome. For sure you did everything. Go get the drive replaced then and just make sure the jumper setting on the back of the drive is set to either master or cable select. Wish you the best and please rate me when you get the chance.




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