Question about Epson Office Equipment & Supplies

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I have a EpsonNX400 printer, when I am printing a document itprints over itself and then it will shut down and give me a message saying there is a paper jam and to remove the paper and restart the printer. It does this all the time. Any suggestions?

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Sounds like a paper feeder problem, call Epson tech support.

Posted on Jun 30, 2009

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Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
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    printjobdisappears.gif

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Hi,

It is really my first time to encounter that particular message that the "directory needed is unavailable". Here are the things that i want you to check.

1. Make sure that you logon to your computer using the Administrator previlege. That way, it will allow you to install and uninstall programs or softwares without any warnings.
2. Try to open the controlpanel>>> go the Printers and faxes>>> then make sure that the HP Deskjet F300 series has a check mark and it says READY.
3. If it doesnt say ready, right click the printer icon and it will give you option "USE PRINTER ONLINE". click on that.
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Note: if the issue still not resolve, please give me further informations about the operating system, when you tried to print does it stays on the printing queue?

Thank you so much


adonscott



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