SOURCE: ge profile bottom mount and temperature control
Since it's less than a year old it should have a pretty good service warranty. A relay or confusion on the mother board is most likely the problem. I could send information to put it into self diagnostics but I think you may come out better by calling your nearest GE authorized service center. If you hear the compressor clicking and or no movement of air below the unit unplug it just to prevent any further damage.Your refrigerator is too new for me to tell you how to work on it is what I am trying to say, Thanks Sea Breeze
SOURCE: GE PRofile side by side Model psc23sgpass - the
You do not have a gas leak . Only inexperienced persons calling themselves technicians , use that as a " scapegoat " . Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to selected temp is reached .
SOURCE: Temperature and adjust refrigerator panel does not work.
problems exist in its electronic control panel that is damaged, this problem should be solved by replacing one block electronic circuit in the control panel. damage is usually caused by a memory of the troubled program. actually if you know you can fix the electronic control panel of the electronic circuit itself, simply replace the IC EEPROM or memory alone. follows with Cristal oscilator usually must be replaced too
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