Question about Microsoft Xbox 360 Controller

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Xbox 360 controller turns off at random, yet has new batteries

My 360 controller turns off at random sometimes, and I have no clue what to do. I replaced the batteries 5 times, and it specifically turns off whenever I press the right trigger whenever play CoD:WaW. Any other times it turns off at random. Anyone know what to do?

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  • kkslider1885 Jun 26, 2009

    ok thanks, but also, the vibration doesnt work at all on there i tied turning it off but it still pointless... i went onto xbox.com troubleshooting and it said to move all metallic things surrounding the area... after i did it worked decent until i tried to put my xbox headset in... now that was working perfectly up until now...

  • kkslider1885 Jun 26, 2009

    by the way it turns the controller off forgot if i mentioned that or not =/

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The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries(or more specifically - bad batteries) - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. I'd recommend a recharge while you play pack. ALWAYS by the official products too. They're much more reliable and aren't prone to this kind of behaviour.

Posted on Jun 26, 2009

  • Jason Page
    Jason Page Jun 27, 2009

    Hmm, sounds like an odd solution from them... Perhaps what you have a problem with connectivity then. But that does not explain the fact that pulling the trigger turns the controller off.. I can only presume that is caused by vibration caused in most games.

    Your controllers ARE covered by a 1 year microsoft guarantee. And in the UK you have a 3 year warrantee by law with the store you bought it from due to your statutory rights. This may be different in other countries though.

    If you've had it less than a year. Call them and tell them you want a replacement :) They'll do it for free. Otherwise I suggest finding out what your rights are and taking it back to the store you bought it from. Without a receipt in the UK you can still get a replacement, but no refund.


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1 Answer

Ho w to fix x box from controller to x box is really slow how to make it normal


Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
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  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.

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My xbox 360 wireless controller won't turn on


If it has a rechargeable pack on it try swapping it out with a "AA" battery pack. sometimes the rechargeable batteries can go bad. If the controller still won't turn on then you have an internal problem and you will need a new controller. :)
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Wired is simple; just plug in the controller into a USB slot on the console. It should connect automatically.

For a wireless controller you do the following:
1. Turn on the Xbox 360.
2. Press center Xbox button on 360 controller.
3. Press the small "sync" button on the console.
4. Press the small "sync" button on the controller quickly after step 3.
Of course I never remember the order, so randomly mashing the Xbox button and sync buttons eventually works too. Here's a link to how to sync, but with pictures!

If you're using the Xbox 360 Universal Media remote, I believe it uses an IR (infrared) connection so there is no syncing involved. To use it you just need to point it at the Xbox 360 console (specifically, it's IR receiver). Just make sure the batteries in the remote aren't dead and that the remote is in 360 mode (as opposed to TV mode; just press the "TV" button to toggle modes).

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I finally gave up and called the Geek Squad at Best Buy. I took it in for them to look at and after only 5 minutes, the very helpful young man said it was not working properly and suggested I return it and get a new one. So far everything works GREAT!!!!!

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Hey Pete,

Xbox 360 controllers do not have that problem very often and you know what happens to me sometimes. I change the batteries and the controller still doesn't turn on. Turns out the batteries that i replaced had no juice on it. Make sure you are using the right kind of batteries too meaning don't cheap out and use the ones you get at 99c stores or anything like that. Those will work by the way they will not last more two days. Buy new batteries.

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