Question about GE GSH22JFR Side by Side Refrigerator

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GE TFX20JR running but not cooling properly.

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  • jbaita Jun 26, 2009

    the freezer is starting to warm up also, the back panel is full of frost. where is the heating element located in the fridge.



    i don't have the manual so i don't know where any of the parts are unfortunately.



    thanks

  • jbaita Jun 26, 2009

    am i going to need tools of some sort to test things? just curious before i call

  • jbaita Jun 26, 2009

    well the only part in the back you can take off is the lower part, i already checked back there and didn't see anything unusual, what would the element look like if was bad?

  • jbaita Jun 26, 2009

    ok! im sorry ill call thanks for your help

  • jbaita Jun 26, 2009

    k can't call phone dead, so i just take the back panel off in the back of my freezer, obv cut power first then look for what?

  • jbaita Jun 26, 2009

    ok hang on brb

  • jbaita Jun 26, 2009

    ok its all frost when i remove the panel can and i can't see anything, is it ok to remove that, and is the glass right there at the top or lower?

  • jbaita Jun 26, 2009

    im charging my phone now, if you will be up i can call in a few if thats ok?

  • jbaita Jun 26, 2009

    i don't have a hair dryer and i can't locate the thermostat, i ****, im a female with no hair dryer! im gonna have to get one tomorrow. well that was a good try.

  • jbaita Jun 26, 2009

    ok ill call tomorrow i have to work in the morning, so ill call in the pm is that ok? thanks!

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  • Master
  • 351 Answers

How is the freezer? if it is ok is the freezer back panel full of frost if so then you have a defrost problem and the ge is really good for the heating elements to go bad

Posted on Jun 26, 2009

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  • Mark Nichols Jun 26, 2009

    i can simply help you over the phone and have this knocked out in no time i suggest you wait to clear the frost intill we test things which we can do in 30 mins or less... 866-798-4375

  • Mark Nichols Jun 26, 2009

    simple hand tools 1/4 nut driver or drill or something to take the back off and you can usually visibly see the element bad....

  • Mark Nichols Jun 26, 2009

    if you said there was frost on the back of the freezer then you have to take that off back there.... inside the freezer

  • Mark Nichols Jun 26, 2009

    if you are worried im going to charge you im not its free! i can send the part to you cheaper than my competitors too..

  • Mark Nichols Jun 26, 2009

    ok, yea take the back panel off then find the glass element there may be one or 2 , but take them off by the 2 phillips screws, and if it is all black and what not its bad, to be sure you can check continuity on it.

  • Mark Nichols Jun 26, 2009

    yea you can remove it ...but before you do make sure you have continuity on the defrost termination or its not puffed up quater size half inch thick top right corner.... after that if its ok defrost it and yes the heater is glass the glass sometimes will look black or it is broke or the wires look like they are going to fall off... wished you would have called...

  • Mark Nichols Jun 26, 2009

    ok i will be .... in the mean time try and find the defrost thermostat and the two screws for the heating element and get a hair dryer ready

  • Mark Nichols Jun 26, 2009

    well can you leave the refrigerator unplugged over night? if so then do you just want to call me tomarrow morning? if not put it all back and stick everything in the freezer and then call me tomarrow when you got a hair dryer

  • Mark Nichols Jun 26, 2009

    yes! also my site is whirlpoolpartssurplus.com so you know im legit

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Not cooling properly GE TFX20JR


Your refrigerator has a defrost thermostat inside the fresh food section behind the light cover and control panel. Need you to turn it clockwise slowly until the compressor stops. Leave it like that and after 30 minutes or less it does not restart you will need to replace the timer. The defrost timer is part number WR9X489
You should hear sounds from freezer with door open like sizzling or crackling. That would be the defrost working. If there is no defrost during this time. let me know so we can look into the defrost element and defrost thermostat as possible problems. Visit my site and enter the model or part number into search feature. That takes you to your model. Any questions or help from me, just let me know, Thanks, Sea Breeze
SITE=> http://servicepartstec.blogspot.com/



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make sure your freezer freezing if freezing check water valve check icemaker

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First point: The entire fridge is cooled by the freezer section. A fan blows air across to the food section.
2) Every 8 hours or so, a timer shuts off the compressor cycle, and starts up a heater to defrost the freezer coils. If the heater(s) are burnt out, or if the safety thermostat (to prevent overheating) is open, then you will have no defrost. The coils will frost up and eventually prevent airflow to the food section. Milk goes sour.
3) In rare circumstances, the timer itself can stall. This cause the same symptoms as above, but this is not as common as the other 2 causes of No Defrost.
Sequence: Check heater continuity. Check safety thermostat continuity while cold. Check defrost timer operation.
Hope this helps. I am a journeyman with 39 years exp. Happy New Year.

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