Question about HP OfficeJet D145xi All-In-One InkJet Printer

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When I dial a number to fax to the number just rings and rings and I can never send the fax. This has happened with several different numbers. At my home, where the fax is located, I do not have a separate fax line so I unplug the phone and plug in the fax machine if that makes a difference.

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To test it try faxing a test sheet to a known good # using "hook" you will be able to hear the prosses, if the rx unit picks up hit start button and it should go, this tests the line modem etc.

-Carl, please let me know if this helps.

Posted on Jun 26, 2009

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My fax will not send. the report says fax sent and the result is no answer


Sounds rather conflicted...any way, first step "send" a fax to a phone that rings (cell phone, phone near the fax). Make sure that the phone you are calling rings, if not plug a phone in to the fax line and make sure you have a dial tone. If you do try to change the phone line on the fax and repeat. Basicly this step is to ensure the fax is dialing out.

Next, dial the number you are faxing to with your cell phone or another phone. Does the fax machine at the other end answer (squaking noises). If not are you dialing the right number. If the fax machine at the other end does pick up, hang up and wait a few mins (so the line will clear) and try to send your fax again.

Try sending a test fax to a known good (have sent faxes to the number before with success) fax. If this works, its a communication hand shake error. You may need to power cycle both fax machines.

Last Test, plug a different fax machine in were this one is. Using the same phone line and such try to fax again. If this is the only thing that works, the fax machine may have a bad modem.

If further information on testing the modem on the HP fax is needed let me know.

I hope one of these step gives you the help and information you are looking for.

Jul 22, 2011 | HP PSC 950 All-In-One InkJet Printer

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How to repair a fax sensor. I can send faxes but not receive.


What happens when you use your cell-phone to dial the telephone-number of the FAX?
Does the number "ring" in your ear?
Does the display-panel on the HP show "incoming call" or "answering" ?

What happens?
What does not happen?

Feb 17, 2011 | HP Photosmart 3310 Printer

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HOW TO SEND FAX INTERNATIONALLY


Sending a fax to another county is easy - almost as easy as sending a fax to someone in your own country. The only difference is the phone number that you'll dial.
When sending a fax from one U.S. city to another, you dial a 1, then the area code, then the seven-digit phone number. When sending a fax from the U.S. to another country, you usually dial 011, then the country code, then a city code (which is like an area code), then the phone number. (The phone number isn't necessarily seven digits.) Check out the web site www.HowToCall.info, which will give you the specific country and city codes for the place that you're trying to send a fax to.
Other than figuring out the phone number, faxing internationally is identical to faxing domestically. Fax machines in other countries use the same protocols as ones in the United States, so you should have no difficulty communicating with a foreign fax machine. Older fax machines and noisy overseas phone lines may cause the transmission to take a bit longer than you're used to, but it should get there.
The first time you send a fax to another country, it might be a good idea to listen in as the fax machine dials. On some fax machines, you can press the "Dial" button to hear the dial tone, and dial the number manually. Listen for the ring and fax tone, then press the Start button to send the fax. You might want to do this the first time you send a fax overseas, just to make sure it's working as expected.

Oct 06, 2010 | Office Equipment & Supplies

1 Answer

Our HP Office Jet 4255 all in one suddenly won't receive faxes for some reason. It has been working fine up until now. We can send faxes, but for some reason the phone just keeps ringing and won't...


CHECK THE TELEPHONE NO.
Verify that you are dialing the number correctly. (i know its funny to ask)

Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.

TRY DIALING FROM THE FRONT PANEL
manually dial the number from the front panel of the fax.

If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.


Check the connections




Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



Jan 05, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Cant send a fax


Confirm dialing the correct fax number?

Any 0s to get an outside line, any special area codes?

What happens when you try to send a fax, can you hear a dial tone? can you hear the fax ringing? can you hear a response from the recipiant?

Jul 17, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

I can't send faxes, the screen says telephone. It


You may need to dial a prefix prior to dialing the phone number you're trying to fax. It could be as simple as putting a number "1" prior to dialing the number.

Jun 26, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

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Cannot send fax with a proper working phone line hooked up


I have exactly the same problem! did you find a solution or reason???

Mar 19, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

How do i enter the distinctive ring sound for the fax?


click on menu/setup button
then advanced fax setup-ok
answer ring pattern-ok
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Feb 06, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
  • Enter your name and fax number.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
  • Enter a dialing prefix.
  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

Oct 11, 2008 | Lexmark Office Equipment & Supplies

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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