Question about Dell Latitude CpX Laptop PIII 500 Mhz 13.3" TFT 10 GB HD 128 MB RAM CD Floppy 56K Modem Internet and... (DCPX500CD) PC Notebook

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Boot up problem

Laptop has power but unless you put some weight on the LH side of the keyboard it wont boot up - why?

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Sounds like a loose connector, or a cracked board in the area of the power supply. You'll have to go inside the covers to find out.
R-

Posted on Nov 06, 2007

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if you get to the desktop, then restart the PC and see if it boots normally. if it does, great. Back-up your data.

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See if you can run the Pre-boot System Assessment (PSA) diagnostics. To run the PSA+ Diagnostics on this system, perform one of the following actions:

1) Hold down the <Fn> key while pressing the power button.

2) Turn on the system, press <F12> at the initial Dell™ logo screen, and select “Diagnostics” from the boot menu.

3) Disconnect the AC power and remove the battery. While holding down the power button, insert the AC connector into the back of the system. The system then starts and the message “Diagnostic boot selected” displays. The system then launches the PSA+ Diagnostics.

According to Dell specs, there is no error code listed that you described, (Flashing Caps LED). Also try reseating the memory modules, (you might want to try this first).



Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
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Ooooh! That was not a smart thing to do.You may have shorted something out.

Try this:

Make sure it is unplugged.
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Remove the hard drive again.
Hold down the power button for at least 60 seconds.
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If the power light comes on but the laptop will not boot you may have fried your hard drive.

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We can only assume that because the cd drive operates then the motherboard is operating in part, although, the southbridge chip may be damaged, as the northbridge works memory etc. Maybe it is that the processor is fried as there is no fan and the system then shuts down. Toshiba are probably half way there with the answer, unless; they investigated further and decided it was not the processor but the motherboard.

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