Question about Symantec pcANYWHERE 11.5 Host for PC

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PcAnywhere 12.0 System Builder Edition

My Dell laptop runs Windows Vista, when I load the Symantec CD it gives me a message that there are compatability issues with "this version of Windows". MS webite has no solutions, might you?
Thanks, Marc

(ultimately my goal is to have software that will allow me to "dial in" to my companies system and perform work. Any product solutions?)

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Hello,

PcAnywhere 12.0 is not compatible with Windows Vista. PcAnywhere 12.1 is. You can find it here: http://www.symantec.com/business/products/purchasing.jsp?pcid=2247&pvid=840_1

Whether or not you are entitled to a complimentary update is unclear, although generally speaking users are normally entitled to updates as long as the version remains the same. (So in this case, because the new version is 12.1, you are likely entitled to the update, whereas if the new version was 13.0 you would be more likely out of luck.)

I would recommend using the "Live Chat with online sales" option at the URL I provided to clarify your licensing questions.

Regards,
Javabytes

Posted on Nov 19, 2007

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