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Canon Pixma MP500 with Error 5010 - Office Equipment & Supplies

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If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request.


if the problem is not solved

Stop/Reset - ON/OFF
To clear error messages displayed on the LCD or if the printer is not functioning as expected, it may be necessary to simultaneously press Stop/Reset and ON/OFF buttons.

1. With the printer powered on, press and hold down the <Stop/Reset> button then press the ON/OFF button.

2. Once the printer is powered off, hold down <Stop/Reset> and then press <ON/OFF>.


if the problem is not solved clear out any paper jams and clean the unit following these instructions:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


After you have done the cleaning and made sure there are no paper jams, Repeat the first 2 reset instructions I posted in the begining of this page.




If the problem is not solved after repeating the above steps in order atleast 3 times then the unit will require repair - canon service center locator for mp500
http://www.usa.canon.com/consumer/controller?act=ServiceLocatorAct&fcategoryid=238&modelid=11995

Posted on Jun 26, 2009

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SOURCE: service error 5010

errore code 5010

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SOURCE: ERROR 5010

solucion a email stnilton@hotmail.com the error 5010

Posted on Mar 28, 2008

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SOURCE: Error 5010 comes up on my printer

Below take from another web site:
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Wayne Lischynski - Ebytes Computers
wayne@ebytesonline.com

Posted on Jan 24, 2009

  • 1 Answer

SOURCE: Error code 5110 Canon Pixma MP500

Error 5110 = Kann den Schlitten nicht anheben. (mechanischer Fehler)

Posted on Sep 13, 2009

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SOURCE: my canon pixma mp830 shows error code 5010. what

The scanner lock switch may be in the locked position. Lift the cover and check the slide switch located on the top front left. If this is not the problem, you will have to have a service center look at the problem.

Posted on Dec 19, 2009

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I have a cannon pixma mp 500 printer and I and getting a error code 5010 how can I fix this issue? Thank You


unfortuantely according to canon website, if turning it off/on doesn't clear the error then it will require a "repair service". Doesn't acutally say what the problem is I'm afraid.

good luck

Don

Sep 01, 2011 | Canon Pixma MP500 All-In-One InkJet...

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Multifuncional mp140, result error 4,2 and then error 5010 solution?


canon mp140 i get a error code 5010 any suggestions on how to fix this?

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Error code 5010


Error code 5010 indicates carriage lift mechanism error. That means that the carriage did not move up or down properly. You need to replace PR lift shaft ***'y (QL2-0936), Sheet feed unit (QM2-2916), Logic board ***'y (QM2-3078), Carriage lift sensor unit (QM2-3092). In brakets you have the part number for each one of them. Before replacement of the logic board ***'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when replacing the logic board ***'y.

Feb 01, 2011 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Getting a error 5010 on my printer. It has been working fine until today.


soft-manufaktura.ru/manual/hp/mp500sm.pdf
Hi please find above a service manual, this will assist you to troubleshoot and repair your issue.
error 5010 The scanner has not retracted to the normal starting point. This often means a faulty sensor, or faulty main board. use the service manual to troubleshoot and repair.
This seems to be a fairly common problem.


http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp500
Above is your support link, use this as well...

Dec 14, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error code 5010


Canon only lists three 4-digit error codes for the MP500: 1700, 1851, and 1856. After much research and finding many other MP500 owners getting this same strange code, I have come to conclude that it's the code of DEATH. Sometimes you may get strange codes if using compatible ink cartridges. Unless you can get the printer to reset and clear, the only other thing to try is to go back to the Canon driver download page and reload the correct driver: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=11995

Apr 25, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

CANON ERROR CODE 5010


There is an issue with the purge unit inside the printer.
If you are under warranty you are in luck, but first ask yourself how old is the printer and is it worth fixing and if not get a new one.

Jul 07, 2017 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I have Canon pixus MP510 error code 5010


did u check your ink cartridges?take them out and replace them if that don't work then try to unplug it and plug it back in lets see if this helps

Jan 04, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Error code


Hi Jakabi. That error code means there's a defective module in the printer. It's not user replaceable, unfortunately. The only solution is to contact the store where you bought it, or Canon's tech support to get a replacement. That comes directly from Canon support ! I know it isn't what you'd like to hear, but unfortunately it's the only way out of it. Thanks ! cheebster.

Jun 20, 2007 | Canon Pixma MP500 All-In-One InkJet...

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