Question about Kenmore Elite 45986 Front Load Washer

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Confusion on the need or suggestion to use HE Detergent

Why must I use HE detergent? Is it a recomendation or a requirement?

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If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.


To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

Technicians should not advise consumers to anything that may potentially violate a manufacturer's warranty. If cost is an issue, there are cheaper brands of HE detergents on the market.

Posted on Jun 27, 2009

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If you have a water softner you need very little soap as the water is soft so say a half cup would be normal in a regular load a half cup in the same machine with softened water would have foam bubling out of it.. Tehy do have thier reasons, less trouble calls that way.

Posted on Jun 26, 2009

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Just a retarded recommendation they say 1 tsp of he detergent in them will do the trick .. so will anything else i have many customers do it

Posted on Jun 26, 2009

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Efo error


Not using High Efficiency (HE) detergent.
Too much detergent was added.
Using too much 2X or 3X HE detergent
Solutions for over-sudsing:
  • Always use HE detergent in an HE washer. It is formulated to be a low-sudsing detergent and made especially for HE washers.
  • Be sure to use the correct amount of detergent. HE washers require only a small amount of detergent. Note: This amount may need to be adjusted for water hardness, load size, and soil level.
  • If using a 2X or 3X concentrated HE detergent, much less detergent is needed. If suds are seen, reduce the amount used.
  • If using a water softener, less detergent.
  • Make sure both Hot to Cold water hoses are connected properly at the faucets and at the washer.

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I have a Kenmore Elite HE 4t front load washing machine. Code F ud is currently flashing and the door won't open. I've tried canceling but it just beeps and keeps flashing this code.


Remove the bottom panel. The tech sheet is located beside the white box to the left.088d3fc.jpg It gives diagnostic directions and failure codes. Suggest you clean the dispenser area up04f0b28.jpg and use the correct amount of HE detergent.
Seems to me like that is a suds detect:All front load washers require "HE" detergent (a low suds type detergent).

There are three commonly sold concentrations of HE type detergent.

HE : (2) Tablespoons Per Wash Load

HE 2X (double concentrated) : (1) Tablespoon

HE 3X (triple concentrated) : (1) Teaspoon

Most consumers follow the directions on the bottle or box of detergent--which is normally the correct thing to do. However, the amount recommended in nearly all brands of HE detergent are excessive & incorrect.

Additionally---using the correct amount of HE detergent will end issues with:

1) Musty Odors

2) 'LE" Errors (that can cleared by unplugging the washer)

3) L-O-N-G cycle times (longer than time displayed).
A 51 minute cycle can take 120 minutes to end.

4) Insuffificent Cleaning Results

5) Small water leaks behind the washer at the air vent.
(Suds oozes out during the spin cycle)


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