Question about Skype IM

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I can't see them but they can see me

When i video call, i can't see them but they can see me plus the screen keeps on telling that 'starting video'. but i can't see them.

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  • imeshdias Jun 27, 2009

    i did try that but it didn't work.. is this got to do with the resolution of the computer?

  • Kay Marie
    Kay Marie Jun 24, 2014

    Run a test with another person. It sounds to me that your one experience is with someone who doesn't have their camera on. Have them do the Skype test for Audio & Video. They may have a bad cam as well.

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  • SKYPE Master
  • 32,281 Answers

You need to check the Video Settings in Skype.
Start Skype - click on Options - Video Settings and under Automatically Receive Video from - select Anyone or Only people in my contact list.

Posted on Jun 26, 2009

  • Chris Hingee
    Chris Hingee Jun 27, 2009

    No it doesn't depend upon the screen resolution of your computer.

    Check with the other party that they have enabled their in WEBcam in Skype

    Get them to check if their WEBcam works in Skype in the Video Settings.

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