Question about SanDisk Sansa m250 MP3 Player

1 Answer

Sansa m250 and Vista no music files showing up

I got a new laptop and have been trying to sync it up with my computer. I've tried all 3 usb ports I have, changed the USB settings to MSC. It shows up on when I connect it, but the music files don't show. I tried showing hidden files and that didn't work. I noticed someone said that they changed the drive type and it worked. It shows up as a disk drive instead of a portable device, which I think may be the problem, but I have no clue how to change it..

I'm about ready to just save up and buy a new one..

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  • geidvulaire Dec 20, 2007

    seriously now. I have the same problem. whats up with that? something wrong with the player or with Vista? I have never had any trouble on any other cpu´s but with this new one, incompatible.. the cpu recognises the unit but I can´t view any sub folders. irritating..

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I've got vista on My computer & it works well,
I would check all my settings & stuff for it, but it fails to initialise(My Mp3) which is annoying. I just plug mine in & wait for it to load it, then it opens up the new drive thing, and i click"Open Folder" & everythings there.

Posted on Nov 18, 2007

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Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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1 Answer

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Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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2 Answers

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Try and reset the player. Reset the player: look for small hole in back or close to the USB port, tip of a paper clip will fit into and pres it in to reset. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: some MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended method for most players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The player should show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

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1 Answer

Fuse is completely frozen. no functions work. will not turn off, screen says "disconnected" . just charged it.


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 27, 2010 | SanDisk Sansa Fuse MP3 Player

1 Answer

It is stuck on the disconnected screen and it won't turn off or on. It had been charging and when i took it off, it is frozen. It is a new laptop with norton antivirus. So I don't understand.......


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 26, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa won't turn on


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS.
*** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window.
The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
>>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 23, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a sasafuze 8 GB MP3 and it is froze up, will not turn off,cannot get it to do anything.


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports on the back of the computer or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
<<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS.
*** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <--
Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
>>>> BUT TRY THIS ALSO <<<<<<<
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 23, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My MP3 player is frozen and it dosent show up on the computer?


Try and reset the player.
Reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Then try this
Connect the player to your computer.
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
<<<<< BUT TRY THIS FIRST >>>>>

Check the Device Manager
1. Right-click My Computer, and select -- > Manage.

Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode.
MTP mode is the recommended and default method for Sansa Players when used with Windows OS.

*** See This Tip Posted here ****
Solve your MP3 Player Connection Problem.

The Sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
>>>> BUT TRY THIS <<<<<<<
Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 22, 2010 | SanDisk Sansa e250 MP3 Player

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