Compressor Noise transfering into home

I have a new Bryant A/C unit in a new home. You can hear a awfull vibration in the lines comming from the wall inside the house. The installers came out and could not figure out the noise and it's not loose lines in the wall.. They took readings and everything is OK.They got with Bryant, came back a week latter and zip tyed some hard rubber onto the outside lines and left. Now it's worse than before and I can't get ahold of them. I think the compressor is bad.... Made in China or something... but I am no expert. I need help in order to tell them what's wrong because I am getting the run around !!!!!

Thanks !!!!