Question about Tomtom GO 720 GPS Receiver

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Tom Tom Go 500 not recognised by computer

I have reset and downloaded my drive connect to the computer. But to no avail as my computer will not recognised the new hardware that is connected via a usb cable. Anyone with an answer. As this is driving me insane

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1 Answer

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  • Tomtom Expert
  • 373 Answers

You cannot see your new 500 on the PC,
my drive connect is a net server and this is how you purchase updates from now on.

Posted on Jul 17, 2014

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Good luck!

Posted on Jan 02, 2017

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RAC_ICS
  • 143 Answers

SOURCE: PC does not recognise TomTom

Dont use a HUB, connect it directly to the PC.

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

Posted on Dec 16, 2007

homemender
  • 158 Answers

SOURCE: computer won't connect with download.tomtom.com

download.tomtom.com is not a web-address. Try this link to the 'home' download page > http://www.tomtom.com/plus/service.php?ID=17

Posted on Jan 27, 2008

E61N
  • 515 Answers

SOURCE: tom tom go720 device isn't recognized by tom tome home

http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Posted on Jan 14, 2009

E61N
  • 515 Answers

SOURCE: Tom Tom 500 says memory card not installed

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Device not recognised by PC:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Device not recognised by TomTom Home:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Posted on Apr 13, 2009

  • 5 Answers

SOURCE: Tom Tom Go 520 Wont connect via USB

It sounds like your mini usb connector is damaged. If you're handy you can buy a replacement and solder it in. You will need a very fine tip soldering iron and a magnifying glass. The repair can be quite challenging as the components are surface mounted.
Otherwise I can fix it for you for a small fee.
I've repaired about 20 tomtom units with similar problems. I charge around £35 for this including return postage

Posted on Oct 08, 2009

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Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
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1 Answer

Tom Tom 500 says memory card not installed


What I can suggest is download the drivers & software first .. Than buy another brand of memory card.. I had same issue with a Mp3 player that I had purchased.. It wouldnt recognise the card even though it was setup properly.. I returned it and baught a different brand.. Worked Like a Charm..

#2 If you for some reason cant get the software to install or work properly, I suggest you buy a new Tom Tom (( EXACT MODEL )) and than take the old Tom Tom put it in the new box and take it back with your receipt and tell them this doesnt work.. Ive done that b4 with a Speaker system and it wasnt an issue with the store...

Good Luck !

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Try to reset the TT device, use a paperclip at the bottom of the unit. Start unit again, and try to reconnect.

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Bye

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