Question about Brother MFC-620CN All-In-One InkJet Printer

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Problem with a fax machine

I get a message from the fax machine that it is not able to clean it self
my fax machine model # isMFC 620CN

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The waste pads and flush box have to get replaced and the unit reset. your looking at a cost of approx. $110.00


Posted on Jun 26, 2009

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Printer says unable to clean have checked user guide but can not get the message to clear


If you look at the Brotherwebsite you will find atrouble shootingguide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if theprinthead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount ofinkis dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses toprintand gives theerror messageyou have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Jul 07, 2010 | Brother MFC-620CN All-In-One InkJet...

1 Answer

Error message : ' cannot clean print head'


Unable to clean means the ink absorber is full and needs to be replaced and the counter reset.

Sep 10, 2009 | Brother MFC-620CN All-In-One InkJet...

1 Answer

Brothers mfc 620cn does not print incoming fax


If you're just trying to receive a fax over the phone line, the computer and software are irrelevant. For testing purposes, I would unplug the USB and network. Make sure the phone line is plugged into the jack marked LINE, not EXT, which for an extension phone or answering machine. If it's not sharing a line with regular phones, it should be in FAX mode to answer all calls automatically.
You can do some testing without another fax. Call it from another phone line - even a cell phone. It should answer after a few rings (how many is programmed in the menus of the fax) and annoy you with that high squeal in your ear. If it does that much, you need another fax to call it to learn more.
Are you on a regular, old-fashioned phone line? If you have one of those digital package deals with TV, Internet, and phone, you may not have the high voltages necessary to signal a fax. In that case call your cable company and tell them your woes. They should be able to provide the adapter you need.

May 07, 2009 | Brother MFC-620CN All-In-One InkJet...

1 Answer

Telephone on printer


Hit menu/Set , then find the option that says Initial setup, then find receive mode, then choose manual, and then if you want to receive a fax you need to hit the Hook button

Aug 19, 2008 | Brother MFC-620CN multifunction Color...

1 Answer

Cleaning


cleaning here is more like the head cleaning from the print manager.

Jun 16, 2008 | Brother MFC620CN Home/Office Color Inkjet...

2 Answers

Unknown error message UNABLE TO INIT. printer just stopped working


press menu then start bk-copy then fourtimes arrow up. machine switches to maintenance mode. press start bk copy. what two digit error code does the display show off? Post here again

Mar 13, 2008 | Brother MFC-620CN All-In-One InkJet...

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