Question about Sony Cyber-shot DSC-S730 Digital Camera

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Wont stay on longer than two seconds(already got a knew battery)

Everytime I turn on my camera the screen turns on and says "cyber-shot" then it turns off. I went to were I bought the camera and they said it was the battery, I sent away for a new one and just recived it today & it still does the same thing. Also the camera lens is out and wont go back in.

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Your lens is not fully extended. try wiggling it a bit and then turning it on. problem will get solved. my 3 year old dropped mine and the same thing happened.

Posted on Jul 09, 2009

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1 Answer

DSC-HX5, Lens is Stuck in Zoom out mode. Turn On works but screen stays black. Automatically turns off after 10-20 seconds.


Since there is nothing you can do to fix this at home you have 2 choices, replace the camera or send it back to the manufacturer for exchange (very expensive)

Jul 27, 2017 | Sony Cyber-Shot DSCHX5 Digital Camera

2 Answers

When I turn it on the screen stays black until I


  1. Ensure the camera is turned on.
  2. If applicable, ensure the lens cover has been removed before taking pictures.
  3. Ensure the LCD backlight is turned on by pressing the DISPLAY button several times until the screen appears. NOTE: Depending on the camera model, the DISPLAY button may be labeled as DISP or with a display icon [FIG. 1]. This button could be a standalone button or incorporated as one of the control arrow buttons depending on the model of camera.
  4. If operating the camera with a battery, ensure the battery is fully charged.
  5. Ensure the battery is inserted properly in the camera.
  6. If operating the camera with the power adapter, ensure it is plugged into a working AC outlet.
  7. Ensure no Audio/Video (A/V) cables are connected for viewing pictures on a TV; the LCD screen will not display when an A/V cable is connected.
  8. Perform a reset procedure on the camera.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony Service Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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Try to reset the camera to original settings:
How to reset a Cyber-shot® digital still camera back to original factory settings. Solution
sp.gif sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.

Jul 25, 2010 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Camer wont turn on


hi try to reset ur camera...To do such reset, turn on the camera and hold the menu button down for longer than 5 seconds. A message should hopefully come up on your LCD asking if you want to reset the camera. Select Yes...
thank u!!!
rate me!!

Jun 30, 2009 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Lens wont come out


Try Power Resetting the Camera which should resolve the issue.

To Power Reset the Camera, First, please turn OFF the Camera.
Then, remove the battery pack from the Camera.
Then, press and hold the POWER button on the Camera for 30 seconds.
Then, reinsert the battery pack and check whether the issue is resolved.

If the issue still persits after Power Resetting the Camera service of the Camera is recommended.

Jun 15, 2009 | Sony Cyber-shot DSC-S750 Digital Camera

1 Answer

Camera not staying on


Please use New rechargeable batteries now as old one has lost ability to store charge for longer time.

Nov 29, 2008 | Sony Cyber-Shot DSC-P92 Digital Camera

3 Answers

Power on n off


sounds like a battery power problem or problem with the terminal of the camera ; you know the point where the battery meets the camera.
I would recommend a service center

May 31, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Cyber-shot w50 zoom problems


If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. Perform a manual reset of the camera. Once you perform this it will be back to factory settings and you will lose any pictures stored on your camera.

Aug 26, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

Power Lever Unoperational


Take it to the sony service, or if they charge to much to some experienced electrician.

Sep 13, 2005 | Sony Cyber-Shot DSC-S85 Digital Camera

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