Question about BellSouth GH5831BK Cordless Telephone

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I have a BellSouth GH5831 answering machine with a 5.8 GHz dual band cordless phone. I was going to move it to another room and when I did, I could not get a dial tone. Everything else worked fine. I moved it back to the original location and have he same problem. The answering machine works just fine and if I press the speaker button on the base set, I get a dial tone. I cannot get a dial tone on the hand set. The display on the handset works just fine, so it is not a battery problem. Thanks for your help.

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Handset No Link To Base error and no dial tone

I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank wolfgang24@verizon.net

Posted on Sep 17, 2007

  • 1 Answer

SOURCE: handset has No link to base

I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

Posted on Nov 19, 2007

SOURCE: bellsouth 9915 Manual

Well, chopping off the URL isn't going to help!! Here it is again:
http://www.amazon.com/BellSouth-MH9915BK-900MHz-Cordless-Phone/
dp/B00005U23W
(type or copy the whole thing)

Posted on Feb 26, 2008

SOURCE: Handset ?No Link To Base? error and no dial tone

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

Posted on Feb 29, 2008

  • 82 Answers

SOURCE: Uniden 5.8 GHz Digital cordless w 3 handsets interference background noise no matter where we are in the house or which handset we use

This is possibly caused by the internet connection.
Try new ADSL filter.
You need one each per device.


Posted on Oct 14, 2008

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1 Answer

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Try moving the Router around to see if the signal improves.
You can also adjust the antenna and pointing it in the direction of the Router.
1. Position your wireless router (or wireless access point) in a central location.
2. Move the router off the floor and away from walls and metal objects. (Such as Metal file cabinets)
3. Replace your router's antenna.
Antennas supplied with your router are designed to be omni-directional, meaning they broadcast in all directions around the router. Upgrade to a hi-gain antenna that focuses the wireless signals only one direction. You can aim the signal in the direction you need most.
4. You can add wireless repeaters. (just the room next door this would be a last resort if all else fails)
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If you have cordless phones or other wireless electronics in your home, your computer might not be able to "hear" your router over the noise from the other devices.. To quite the noise, avoid wireless electronics that use the 2.4 GHz frequency. Instead, look for cordless phones that use the 5.8 Ghz or 900 MHz frequencies.
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Source:
http://www.microsoft.com/athome/setup/wirelesstips.aspx
Nice diagrams on this web page too.
(Couple items left off as these did not seem to fit your current situation)

Good luck!

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