I have ordered parts for this brand shredder before from shredderparts.com
They are very friendly and had exactly what I needed.
I think they are in North Carolina
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Take care, because this thing can also shred your fingers.
Remove the plug from the outlet and try to remove the paper under the rolls. Us a tool, not your fingers. It even would be better, if you could put the top upside down, so you could see where the bulk of paper is clothing the wheels and the sensor.
I think you already emptied the bag under the shredder, because the paper full sensor also prevents the shredder from running forwards.
Call the mfg, Schleichner, 919-775-7318. They'll give you the name and number of your local distributor for parts. The part number for the big white gear with the large holding pin is: M-76954.
I have ordered parts for this brand shredder before from shredderparts.com
They are very friendly and had exactly what I needed.
I think they are in North Carolina
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