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Anonymous Posted on Jun 18, 2017

Hi,I recently purchased a Brother IntelliFAX 1820C , it was new old stock never used, the ink thacame with was expired but I tried it anyway as it looked ok. When it was installed the printer says "ch

I recently purchased a Brother IntelliFAX 1820C , it was new old stock never used, the ink thacame with was expired but I tried it anyway as it looked ok. When it was installed the printer says "check cartridge" on the displayt it , I tried a few more times resetting the ink cartridges as the manual told me to do but it always says the same thing, is the ink the problem or is the printer defective? I hate to invest in new ink if the printer is defective.

1 Answer

Pamela Leach

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  • Office Equip... Master 1,830 Answers
  • Posted on Jun 18, 2017
Pamela Leach
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It could be both. I would buy a brand new printer and get the cartridges that the manufacturer recommends.

5 Related Answers

Anonymous

  • 20 Answers
  • Posted on Jan 10, 2008

SOURCE: trouble replacing ink cartridge

Which printer?

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Anonymous

  • 2 Answers
  • Posted on Jul 13, 2008

SOURCE: Printer Brother DCP115C 8 months old Won't accept a new ink cartridge

The printer says that when you use other brands of ink other than recommended. I get it happening all the time. When it happens just press Stop/Exit and the printer will work fine.
Cheryl.

Geoff

  • 562 Answers
  • Posted on May 29, 2009

SOURCE: printer keeps saying "INSTALL BLACK CARTRIDGE".

If you are using Windows.
Go into "Start", "Printers and Faxes".
Right click on the printer icon.
Click properties.
Look for reset cartridge.
Or something similar.
That should fix the problem.

Anonymous

  • 1 Answer
  • Posted on Oct 21, 2009

SOURCE: Brother MFC-3360C cyan ink cartridge replace ment

On the front of the cartridge there is a sight tube for the ink, the fax shines a light through this tube to detect the ink.
I wraped a piece of paper around the tube to block the light beam on all the cartridges.
I dont need a processer to tell me if the machine is out of ink, I can work thay out when it stops printing!!
Now tell me you are out of ink you peice of electronic ****.

Anonymous

  • 712 Answers
  • Posted on Feb 04, 2010

SOURCE: black ink will not print. Colours ok

Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.

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Related Questions:

0helpful
1answer

Hi i really need to recieve a fax, but it says the toner life is done, is there anyway to squeez one more fax out of it?

dip the toner in a mild hot water for few minutes and replace it after wiping . you will find that you have some ink its the coagulated ink within the cartridge. it works i have tried.
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Want to change it to black and white printing only.

A manual for your fax is available here, and will show you how to set your fax to monochrome mode.
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The yellow won't print at all in test print. It is a new cartridge. The rest print fine.

When you say it is a new cartridge, do you mean fresh off the shelf with a good expiration date or just opened out of the box? Ink cartridges will go bad in the box sealed and unopened over a period of time. Check the expiration date on the box even if recently purchased.
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Error 41 is showing up on the screen. says to contact brother. It's a intellifax 1820c.

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement. My advice is to take it to a
Brother service centre while it is under warranty. If it's out of
warranty then it is cheaper to purchase a new, non Brother model. If you have been using non-Brother cartridges or refills, they can have too much water in them and it erodes the print head after a while. Usuall y just after warranty has expired!
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Black Smudge of ink along top edge paper Brother Intelifax 2800

try cleaning the grid on the drum unit otherwise there could be some thing on the fuser preasure roller.
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Scanner failure, black ink expired

As far as the expired cartridge is concerned, Check out the answer at the following link:

http://www.fixyourownprinter.com/forums/inkjet/27744

Cheers,

KAT
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1answer

Error 11...what does it mean?

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement. My advice is to take it to a
Brother service centre while it is under warranty. If it's out of
warranty then it is cheaper to purchase a new, non Brother model. If you have been using non-Brother cartridges or refills, they can have too much water in them and it erodes the print head after a while. Usually just after warranty has expired!
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Error 41 shows

Error 41 is a printhead failure. The only way to fix it to replace the printhead there unfortunately is no way to recover the printhead. If you decide to replace the printhead please do not leave the machine of for extended periods of time (causes the printhead to dry out as it can not do its cleaning cycles), use only genuine ink (I see a lot with this failure with non-genuine inks or refills) and do not cheat the ink system by running empty inks (Dries out the printhead). Just a few tips to extend the life of your printhead.
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Brother Intelifax 1820c problem

that is a printhead error. call brother and see if its under warranty by giving them the serial number. if its not, the last i knew, the printhead w/ cartridges was about $100.00. hth, ray
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