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Inspect and clean your disc Take a close look at the
bottom side of your game, movie, or music disc (the side without a label or
image). Are there scratches? Excessive scratches or smudges can prevent your
console from reading the disc. Clean your disc Hold the disc by
the edges without touching the top or bottom surfaces. Using a soft,
clean, slightly damp cloth, lightly wipe from the center of the disc outward.
· Note Use ONLY water to
clean the disc.
Once the disc is clean, load the disc into your
console and see if the disc plays.
Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc.Clean your disc Hold the disc by the edges without touching the top or bottom surfaces.Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.
Note Use ONLY water to clean the disc.
Once the disc is clean, load the disc into your console and see if the disc plays.
Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc. Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".
For further help on Xbox & Xbox 360 disc repairs, visit:
Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters. If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines. Hope this Helps!!
Hi, it sounds like you have the" open tray" error that is very common with the 360s. How you fix this is you take your DVD drive apart and look at the laser assembly, there are 2 screws on the side of it, look at the one on the left. Turn this screw to the left a VERY little bit at a time and keep checking it every time you turn it until it stops the open tray error.
Hello, This problem shows that the lense of your Play Station reached at its end. You have to change the with new one.So, replace the optical lens and enjoy the games again. Thanks and happy gaming :) Bye