Every time i turn on the printer it wants to align. i have installed hp genuine cartridges. i have removed and reinstalled to my hearts content and still wants to align every time its powered up. this is very annoying and costly since ink is expensive. i can stop it by cancelling the action. is there a way to fix it with out taking it to a service shop as the hp site says?
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CLEAN JACK OF CART. & THE CARTRIDGE ITSELF & INSTALL YOUR CART. AGAIN REMEMBER IF YOU USE REFILLED CARTRIDGE IT WILL SHOW ERROR ,SO ITS BETTER TON USE GENUINE HP CART.(ON INSTALLING GENUINE CART. IT WILL ASK FOR ALIGNMENT SO CLICK ALIGN WHEN PROMPTED.)
Try removing the cartridges, closing the printer, and disconnect the power. Let sit for at least 10 minutes, then hook up the power, wait until it stops making noises, the reinstall the cartridges, black first, then color, and if the alignment comes up again, press cancel. This should remove the error.
Remove all the cartridges from the printer and check for expiration date on the cartridges, if the cartridges are expired, you need to replace them with HP genuine, use of refilled one's cause many issues.The cartridge that is compatible with this printer is HP 14 black and HP 14 tricolor.
To align the printheads at any other time:
Press Menu .
Press 7 , then 3 . (For the HP Officejet D 125xi press 3 , then 3 again)A page prints to confirm printhead alignment.
Hi - If you are saying that the right side cartridge is the black cartrige that you have replaced, then I have two suggestions that may help. If the cartrige is a new HP genuine product I would take it back. If not, I would return the cartrige you have and buy a genuine HP for the printer. Though an expensive solution, there is always a chance of defects from either party. The remanufactured or refilled cartrige will have a date on it. The circuit board on these can wear out and then not be recognizable over time. Second suggestion if you have not already done this, a cotton swab or Q tip dipped in distilled water(damp only) to wipe down the circut board on the printer where the cartrige will connect to it, may help. Turn off the printer to do this. Make sure it is dry when you turn it on and reinstall the new cartrige. Hope this helps.
Replace the indicated ink cartridge(s), or press
on the control panel to continue.
HP recommends the use of genuine HP ink cartridges. Genuine HP ink
cartridges are designed and tested with HP printers to help produce
great results, time after time.
cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage
due to the use of non-HP ink will not be covered under warranty.
Follow these steps to replace the depleted HP ink cartridge(s).
Step one: Replace the indicated cartridge(s)
Make sure the HP All-in-One is turned on.
The Attention light blinks when the product is turned on.
Open the access door by lifting from the front center of the HP All-in-One, until the door
locks into place.
Figure 1: Opening the access door
Squeeze the bottom of the latch below the ink cartridge to replace, and then
lift the latch.
To replace the black ink cartridge, lift the latch on the far left.
To replace one of the five color ink cartridges, such as yellow, light cyan
(blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center
Figure 2: Lifting the latch1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
Pull the ink cartridge towards you out of its slot to remove it.
Figure 3: Removing the ink cartridge
Remove the new ink cartridge from its packaging.
Holding the new ink cartridge by the handle,
push the ink cartridge into the empty slot.
Match the color and pattern of the ink cartridge to the color and pattern on the print
Figure 4: Inserting the new cartridge
Close the latch, and make sure it is secure.
Close the access door.
Figure 5: Closing the access door
Step two: Align the new ink cartridge(s)
Make sure paper is
loaded in the input tray, and then press the
The HP All-in-One prints the alignment page, aligns the printhead, and
initializes the ink cartridges. This takes approximately 5 minutes.
Do not disconnect or turn off the
HP All-in-One during this time. You may hear the
HP All-in-One making noises.
Check the display for status, and then press
button. Recycle or discard the alignment page.
The original HP ink in the indicated ink cartridge(s) has been depleted.
For some reason, you printer is lock on the alignment mode.
You can try removing power from the printer.
Remove both cartridges, unplug printer.
Wait 15 minutes and plug printer back into the electrical outlet.
Turn on printer.
Wait for printer to stop.
Are you using new genuine HP cartridges?
Sometimes refilled cartridges will not work.
Make sure that the cartridge is sitted correctly in the cradle.
You can try reinstalling the cartridges.
Double check if the cartridge are installed in the correct cradle.
You can also try to remove power from the printer.
Frist remove both cartridges, unplug printer.
Wait at least 15 minutes before plugging in the printer.
Turn printer on.
Make sure the HP All-in-One is on.
If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
Open the print cartridge door.
Figure 1: Opening the print cartridge door
Make sure the print carriage moves to the center. If it does not move to the center, turn the device off and then turn it back on again.
Remove the tape from both cartridges.
Figure 2: Removing the tape from a cartridge
Do not touch the copper-colored contacts or re-tape the cartridges.
Figure 3: Copper-colored contacts
Hold the cartridges with the HP logo on top.
Insert the tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot.
Figure 4: Carriage slotsFigure 5: Inserting the tri-color cartridge in the left slot
Make sure you push the cartridges in firmly until they snap into place.
Figure 6: Pushing the cartridge in firmlyFigure 7: Tri-color cartridge and black cartridge correctly installed
Close the print cartridge door.
Figure 8: Closing the print cartridge door
Aligning print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output.
If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.
To align newly installed print cartridges
Make sure you have letter or A4 unused plain white paper loaded in the input tray. The HP All-in-One prints a print cartridge alignment sheet.
If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left.
Figure 9: Loading the alignment sheet
Press the Scan ( ) button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.