Tray 1 is the manual feed tray. I want the default tray to be Tray 2. No matter how I adjust the settings, Tray 1 is the default. I have to go to the printer and manually select Tray 2 in order for the print job to finish.
Had the same problem. We took the printer out of the print server and put it back in. This cleared the print spooler and all associated setting. Factory reset on the printer. Put back on the server and online. Back in business. Hope this helps.
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Re: CP2025 cleaning at every possible moment
Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:
Default Paper Size:
Default Paper Type:
Tray 1 Size:
Tray 1 Type:
Tray 2 Size:
Tray 2 Type:
Paper Out Handling
Specify Time and Action
Paper Out Time:
Paper Out Action:
Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.
From the control panel of the printer, do the following:
1. arrow down once to highlight the 2nd item: "paper handling".
2. press the check button (turquoise color) to select this option.
3. arrow down 2x's until you highlight the "tray 2 size".
4. hit the check button to select this item.
5. You should see a size that is "letter" and there should be a ' * ' asterisk which means that is the default setting. If you see other paper sizes as well, then arrow up or arrow down to highlight the preferred size, and then press the check button to insert the asterisk ' * ' which will set that as the default.
6. you change the paper type as well as paper size for the other trays in the same fashion. Most HP printers will select paper according to the SIZE as well as the TYPE. The printer can "sense" the paper size in the paper cassette tray by the stops that hold the paper. Therefore the printer will choose that paper based upon the SIZE and what you define as its type.
You'll have to set up the paper settings within the copier to reflect heavy paper for the bypass tray. You'll need to make this a default setting. Then when you print out with heavy paper via the print drivers it should pick up automatically at the printer.
Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type
If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain
if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?
Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.
If they are set to tray 1 then it will default to tray 1
Change the tray one behavior from the front panels paper handling menu. from there you can tell tray 1 to print first if paper is present or default to tray 2. factory settings are to print from tray 2.