Question about GE Profile 1.1 Cu. Ft. Mid-Size Microwave - Black
I have a GE Profile microwave that simply stopped working yesterday. Popped a bag of popcorn to completion and then it just seemed to completely lose power. Looks like it isn't getting any power at all. Nothing displays for the clock or anything else. Reset circuit breaker. Power IS there in outlet.
the fuse is good, it may be an open thermostat or thermal cutout (TCO)
/ thermal fuse on or near the magnetron or on top of the cavity / body
of the oven.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Accessing some components for testing and possible replacement will require you to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
If it's under warranty or you prefer to have a technician work on it, GE Customer Service is here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jun 28, 2009
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Posted on Jan 02, 2017
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