Question about Kenmore 24902 Top Load Washer

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Burning Smell & No Spinning during Spin Cycle

My fiance said that she smelled burning and even I have noticed that we have had to dry clothing longer because they have been coming out of the washer absolutely soaked.  Is something trying to work harder because it won't spin causing the burning smell or is this a sign to buy a new one?

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It appears your drive belt/coupling has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 15, 2010

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Hello,

What's happening is your motor is being forced to work extra hard to cause the tub to spin, drawing too much current, and that's why you're getting the burning smell. It's a sign of a weak motor. Motor runs about $120 and labor is about $99. It's your call about weather or not it's worth fixing. Good luck to you :)

Please feel free to email me if you need any advice.

Posted on Aug 10, 2009

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Posted on Jan 02, 2017

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